ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Your customers experience!!!

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
steven100
Posts: 1391
Joined: 09 Aug 2009, 12:35
Gender: Male

Your customers experience!!!

Post by steven100 »

What has been your most memorable moment working for RM when dealing with customers (happy customers :roll: )???

Last week i my best ever experience - In brief

Customer asks for giro - not regular postie
I refuse - no mate its in the other bag you'll get to you at 11am.
Customer - "i've not eating for 2 days, i'm starving"
me - "thats because you've you spent it on booze mate you ******* alchoholic - Just kidding i never said this but i wanted too"
Customer - "Please please jumps up and down on the spot a few times"
me - "sorry mate no can do"
Customer - "You ******** evil b******, hope you die"

Happy experience
pokos27
Posts: 657
Joined: 15 Apr 2010, 19:32
Gender: Male

Re: Your customers experience!!!

Post by pokos27 »

its not a bill is it,
some comments about premium bonds.
We dont have time to chat.
krussel
Posts: 5300
Joined: 26 Jan 2009, 18:03
Gender: Male
Location: Out on the streets.

Re: Your customers experience!!!

Post by krussel »

Sometimes you need to hold your tongue as i get it at the other end of the scale.

I handed a very well off customer 11 premium bond winners a few weeks back (he gets a stack every month, a lot of my customer do ) and a few other letters with a mobile phone bill on top. He flicks through the letters with no surprise at all, sighs and says "just more bloody bills again". I am thinking yeah right you must have £600 in your hand :whistle
Rows of houses all bearing down on me........I can feel their blue hands touching me.......All these things in all positions.........All these things will one day take control..........
islfor
Posts: 380
Joined: 26 Aug 2008, 19:27
Gender: Male
Location: Scotland

Re: Your customers experience!!!

Post by islfor »

'If its a bill you can take it back' :arrrghhh
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Your customers experience!!!

Post by not me »

steven100 wrote:What has been your most memorable moment working for RM when dealing with customers (happy customers :roll: )???

Last week i my best ever experience - In brief

Customer asks for giro - not regular postie
I refuse - no mate its in the other bag you'll get to you at 11am.
Customer - "i've not eating for 2 days, i'm starving"
me - "thats because you've you spent it on booze mate you ******* alchoholic - Just kidding i never said this but i wanted too"
Customer - "Please please jumps up and down on the spot a few times"
me - "sorry mate no can do"
Customer - "You ******** evil b******, hope you die"

Happy experience

I have had similar
I just rejig the walk after that to make them the last calls
steven100
Posts: 1391
Joined: 09 Aug 2009, 12:35
Gender: Male

Re: Your customers experience!!!

Post by steven100 »

Na no bill, his giro!!!!!

He did apologess and offer me a bottle of vodka if i got his giro but i'm tee tottle :crazy: .
knackeredneedadayoff
Posts: 342
Joined: 05 Nov 2009, 18:19
Gender: Male

Re: Your customers experience!!!

Post by knackeredneedadayoff »

a customer in a phone box with a can of lager on the shelf and a fag in the corner of her mouth shouting at customer services ,wheres me giro how am i going to feed and clothe me kids,ye canna be serious, i canna fu??in wait till monday,ars?holes to ya,nice and classy with a tramp stamp on her arm,times has changed since,hmmmmmm.
bandit650
Posts: 880
Joined: 14 Aug 2007, 15:42
Gender: Female

Re: Your customers experience!!!

Post by bandit650 »

Seeing one of my customers when her daughter passed her exams and was going to the cathedral for the cermony,never seen a lady so proud and i was the lucky person who delivered the good news that she got a 2,2 now thats what makes the job worth while especially when they consider you as part and parcel of the good fourtune.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Your customers experience!!!

Post by Lounge Lizard »

knackeredneedadayoff wrote:a customer in a phone box with a can of lager on the shelf and a fag in the corner of her mouth shouting at customer services ,wheres me giro how am i going to feed and clothe me kids,ye canna be serious, i canna fu??in wait till monday,ars?holes to ya,nice and classy with a tramp stamp on her arm,times has changed since,hmmmmmm.
Perhaps the Victorians had the right idea with their workhouses. :Very Happy
Pegman
Posts: 373
Joined: 27 Aug 2009, 22:41
Gender: Male
Location: The Deep South

Re: Your customers experience!!!

Post by Pegman »

I delivered an Invite to the Queens garden party a couple of weeks back, she was over the moon and I was the bestest Postie in the world, she never stopped thanking me, made the job worthwhile for a few minutes that.
http://www.onlyoneunited.co.uk" onclick="window.open(this.href);return false;

100% United, 100% Unofficial