To: All Divisional Representatives
Branches and Area Delivery Representatives
D2D Update 4th June 2010
We have been attempting at National level to reach a position with Royal Mail that would assist in enabling the smooth transition of D2D into workload next week.
It is true that we had previously agreed the 7th June as the date of changeover and the introduction of the Delivery Supplement, but this was agreed about 5 weeks ago in anticipation of concluding the D2D guidelines within a week or 2 thus giving 3 but at least 2 weeks lead in to the changeover date. As you are all aware the D2D Guidelines were not concluded until last Friday evening and not circulated until Saturday and then subsequently via LTB on Tuesday.
A National Deployment Group meeting took place on Wednesday of this week to see if we could agree to defer the date by at least a week. Unfortunately the payroll date could not be changed so the 7th June remained in place. Discussions continued over the phone yesterday and today to try and reach an acceptable solution to the extremely tight deadline. The following words were sent to Royal Mail with the hope of issuing them as a joint statement.
It is jointly recognised that delivery units have been left with a stretching timetable to agree the movement of D2D into workload, and in some case have not been left with sufficient time to organise formal meetings to competently deal with the issue. Unfortunately the date was heavily influenced by the payroll changeover which is now too advanced to defer. This means that the 7th June remains in place. However in order to facilitate a smooth transition it is agreed that there will be no absorption in any Delivery Units for the next 2 weeks in order to provide more time for the transfer to be formally completed, therefore talks should continue between local parties to complete the transfer in line with the national agreement and have robust arrangements and processes in place by the 21st June. Thereafter any agreed interim arrangements will continue until a formal revision takes place and the workload is embedded into the office duty structure.
For the sake of clarity there is no reference to absorption in the Door 2 Door section of the national agreement nor is there any reference to offices not in the upper decile being required to absorb D2D. The movement into workload should be done on the basis of a common sense approach based upon facts. This does not mean that opportunities to absorb do not exist but any such opportunities/proposals should be clearly demonstrated and supported by reliable data/statistics.
Royal Mail have shied away from issuing a joint statement and issued a statement to their managers which whilst being slightly helpful does not sufficiently deal with the tight deadline and their managers approach to this changeover which in many instances appears to be from a start point of absorption.
It was made clear in the meeting on Wednesday that absorption is not included anywhere in the D2D section of the national agreement and nor is there any reference to units not in the ‘Upper Decile’ having to absorb. This point was accepted by Royal Mail and Roger Poole the independent chair. This message to our representatives is to re affirm that position which is a fact.
As far as absorption is concerned we have never refuted that there may be opportunities to do this but it cannot be the start point for moving D2D into workload, in fact it was never raised in the national negotiations. The position on absorption is this. Managers are at liberty to propose absorption; however they must place the evidence for this before our representatives. Evidence which must include traffic figures for the office and broken down into delivery routes, this must be based on letters, flats, packets and D2D. This should also be supplemented with recent week’s figures so that comparisons can be made. Then a sensible discussion should take place based upon factual data/statistics. If this does not happen then you are not at liberty to absorb.
However the overriding factor is getting D2D into measured workload ensuring that sufficient time is being provided to ensure that all mails and D2D can be delivered within duty time, in line with the national agreement which clearly states:
D2D traffic will be placed into measured workload both indoor and outdoor. This move into workload will require delivery duties to be adjusted and allowances to be made in order to provide sufficient time to ‘prep’ the items and deliver them.
A Simple guide is has been produced below that gives some indication of what amount of time should generally be required to handle D2D indoor and outdoor, and where absorption is mentioned this time will need to be taken fully into consideration. All the figures are Royal Mail figures.
D2D into workload Resourcing guide
The following is a guide based on the agreed D2D guidelines sent out to representatives.
As stated in the Guidelines the values/throughputs are interim and are based on 500 delivery points which equates to 83 DP’S per day (1/6th).
Times required for different sized deliveries will need to be adjusted according to number of delivery points.
The values/throughputs are based on using a RM2000 frame. Where old type frames are still being used then local discussions need to take place to establish the extra indoor time needed using the figures below as a guide.
The total time required will have an adverse impact on opportunities to absorb mail.
Interim Values; Indoor
Number of Contracts Items per Minute Method
1 22 Sort to Frame
2 11 Sort to Frame
3 8 Collate & Sort to Frame
4 8 Collate & Sort to Frame
5 7 Collate & Sort to Frame
6 6 Collate & Sort to Frame
Number of Contracts Throughput per min per contract Total extra indoor time daily minutes
1 22 4
2 11 8
3 8 10
4 8 11
5 7 12
6 6 14
These throughputs could be used to determine the time for each walk or the office as a whole which would mean you would then need to agree how to distribute it. This could be evenly across the office or allocated where you believe it to be most appropriate.
For example if you had 40 deliveries with 500 DP’s.
1 Contract – 40x4mins = 160 mins (2hr 40mins) a day extra indoor time.
3 Contracts – 40x10mins = 400mins (6hr 40mins) a day extra indoor time.
Time also needs to be allocated to distribute the items to the delivery benches. If you do not have a duty that currently does this then extra time should be allocated for this task.
Outdoor
The impact on outdoor is more marginal.
A 500 DP walk with an 80% call rate delivering a 1/6th of the items per day would increase the call rate to 83%. And generate an extra 17 calls a day.
A 1% increase in call rate = 1.8 mins, so a 3% increase in call rate would be 3x1.8 mins = 5.4mins a day. These are based on current values in Pegasus which are still subject to review.
In summary this means that a walk with 500 DP’s and a current 80% call rate should be credited daily with the following; 1 contract – 9.4mins, 2 contracts 13.4min, 3 contracts – 15.4min, 4 contracts – 16.4min, 5 contracts – 17.4min and 6 contracts 19.4mins.
Factoring in the above will mean that absorption opportunities on normal mail will have to be reviewed and management forecasts adjusted to allow for D2D in workload.
Yours sincerely
Bob Gibson
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D2D Update
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pickaname
- Posts: 1467
- Joined: 11 Sep 2007, 20:24
Re: D2D Update
Royal Mails figures are laughable at best.
What about extra replanishment time when you have to split your bags because of the extra weight?
My bag drop is some distance from some of my delivery points. The extra weight from increased d2d would mean having to go back to the drop more.
Park and loop would make this even more problematic....
What about extra replanishment time when you have to split your bags because of the extra weight?
My bag drop is some distance from some of my delivery points. The extra weight from increased d2d would mean having to go back to the drop more.
Park and loop would make this even more problematic....
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dvbuk55
- EX ROYAL MAIL
- Posts: 16650
- Joined: 02 Jun 2007, 19:17
- Gender: Male
Re: D2D Update
That bulls been let loose in the field again - never in the annals of history has so much crap been spouted by mediocre people who have no idea as to how a delivery unit works.
The "withdrawn" figures are absolutely no different to those now purporting to be "negotiated".
Couldn't keep away Lovejoy - many thanks for the snippet
The "withdrawn" figures are absolutely no different to those now purporting to be "negotiated".
Couldn't keep away Lovejoy - many thanks for the snippet
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fishtank
- Posts: 19732
- Joined: 28 Sep 2007, 17:22
- Gender: Male
Re: D2D Update
Indeed they are dvb....exactly the same almost word for word,remember this little snippetdvbuk55 wrote:That bulls been let loose in the field again - never in the annals of history has so much crap been spouted by mediocre people who have no idea as to how a delivery unit works.
The "withdrawn" figures are absolutely no different to those now purporting to be "negotiated".
Couldn't keep away Lovejoy - many thanks for the snippet
Obviously after careful consideration the CWU decided that the withdrawn documents would after all be just fine.dingo wrote:
As a result of yesterdays meeting Royal Mail have informed the CWU that they have withdrawn the documents on door to door and delivery design which have been posted on here.
Instead Royal Mail confirmed to the union they want agreements which both sides believe are fair and have both got confidence in..
Not a bad start.
Not a bad start.....
good times, bad times you know I've had my share
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worktotime
- Posts: 2866
- Joined: 14 May 2010, 20:47
- Gender: Male
Re: D2D Update
i like the way they say it is minimal for outdoor its like you say what about the extra weight your carrying, i work in the rurals some houses are down long tracks so how can they work that out with the times. another rush job which will go tits up.pickaname wrote:Royal Mails figures are laughable at best.
What about extra replanishment time when you have to split your bags because of the extra weight?
My bag drop is some distance from some of my delivery points. The extra weight from increased d2d would mean having to go back to the drop more.
Park and loop would make this even more problematic....
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dvbuk55
- EX ROYAL MAIL
- Posts: 16650
- Joined: 02 Jun 2007, 19:17
- Gender: Male
Re: D2D Update
fishtank wrote:Indeed they are dvb....exactly the same almost word for word,remember this little snippetdvbuk55 wrote:That bulls been let loose in the field again - never in the annals of history has so much crap been spouted by mediocre people who have no idea as to how a delivery unit works.
The "withdrawn" figures are absolutely no different to those now purporting to be "negotiated".
Couldn't keep away Lovejoy - many thanks for the snippet
Obviously after careful consideration the CWU decided that the withdrawn documents would after all be just fine.dingo wrote:
As a result of yesterdays meeting Royal Mail have informed the CWU that they have withdrawn the documents on door to door and delivery design which have been posted on here.
Instead Royal Mail confirmed to the union they want agreements which both sides believe are fair and have both got confidence in..
Not a bad start.
Not a bad start.....![]()
![]()
What is amusing is that it has taken so long for the CWU to cave in - though the length of time between interim agreements and the "negotiated settlement" seems to be taking less time.
We have now lapsed 6 duties for the "summer" which will probably last 52 weeks, and of course the D2D issue - well that isn't QUITE ready yet - I don't know if people realise that the industrial action began 14 months ago and the national action 9 months ago and here we are still in limbo - still nothing is agreed until, well nothing is agreed
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Steviea34
- Posts: 474
- Joined: 10 Apr 2009, 10:44
- Gender: Male
Re: D2D Update
Facts this week - DOM - CWU REP -
Unit currently using IWT about 95% efficient.
Rep thinks D2D into workload, easily crack 100 BSI.
DOM says new version of IWT, the one being agreed with the CWU, shows
unit at 80 BSI inc next weeks D2D , so ability to lapse.
CWU REP -
DOM- unfortunately you voted for this

Unit currently using IWT about 95% efficient.
Rep thinks D2D into workload, easily crack 100 BSI.
DOM says new version of IWT, the one being agreed with the CWU, shows
unit at 80 BSI inc next weeks D2D , so ability to lapse.
CWU REP -
DOM- unfortunately you voted for this
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dvbuk55
- EX ROYAL MAIL
- Posts: 16650
- Joined: 02 Jun 2007, 19:17
- Gender: Male
Re: D2D Update
And of course they are the ones providing the figures and unless your rep has access and time to do a breakdown - it's what we're stuck with - great agreement, wonderful appreciation of the delivery discipline - well for those who don't get off their arris.Steviea34 wrote:Facts this week - DOM - CWU REP -
Unit currently using IWT about 95% efficient.
Rep thinks D2D into workload, easily crack 100 BSI.
DOM says new version of IWT, the one being agreed with the CWU, shows
unit at 80 BSI inc next weeks D2D , so ability to lapse.
CWU REP -![]()
![]()
![]()
![]()
DOM- unfortunately you voted for this![]()
And the joint negotiation and new understanding? - gone with the windbags.
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Danelectro
- Posts: 1058
- Joined: 13 Apr 2008, 01:02
Re: D2D Update
Steviea34 wrote:Facts this week - DOM - CWU REP -
Unit currently using IWT about 95% efficient.
Rep thinks D2D into workload, easily crack 100 BSI.
DOM says new version of IWT, the one being agreed with the CWU, shows
unit at 80 BSI inc next weeks D2D , so ability to lapse.
CWU REP -![]()
![]()
![]()
![]()
DOM- unfortunately you voted for this![]()
I think DOM and CWU rep have got BSI mixed up with how much spare hours there are in the office.
As far as i know 100 BSI for indoor work has not been agreed-though judging by this thread im sure union will manage to 'negotiate' 99.9 BSI!
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spilie
- Posts: 515
- Joined: 28 Oct 2007, 21:48
Re: D2D Update
fuc*in great negotiate for nearly 12 months and put details together on the phone 10 mins before major changes go ahead
but its good to know PAYROLL are the big decision makers 
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32784
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: D2D Update
Please use this thread...
http://www.royalmailchat.co.uk/communit ... 42&t=27511" onclick="window.open(this.href);return false;
http://www.royalmailchat.co.uk/communit ... 42&t=27511" onclick="window.open(this.href);return false;
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.