I've told Sky to shove it and I'm going back to BT, my new BT router arriving tracked tomorrow.
What ??? I rang up virgin yesterday to find out if i could have one , and they said i couldnt because i have got the xl package, but if i downgrade my package and then ring back in a couple of days to upgrade to the xl package , then i could have one.So i did, i have got to ring back tommorrow, to upgrade, what a feckin rigmorole......i hope its worth it.Is HD as good as its cracked up to be??POSTMAN wrote:Been delivering both of theses in the last week or so and also the letters as well advertising their +HD boxes.
Join them and you get them free blah blah blah,so i got the hump and phone Virgin and told them i was leaving (lied)to got to Sky so i could get a free +HD box,as they hadn't sent me anything on them.
They said i was entitled to a free box,free installation the works.
Moral of this story,well 2 morals,1:ya don't ask ya don't get and 2:D2D works.
You will live to regret it, esepcially if you have kids who play x box live.Stormproof wrote:No D2D's for me this week
Pegman wrote:You will live to regret it, esepcially if you have kids who play x box live.Stormproof wrote:No D2D's for me this week
The help line is in Delhi, they run you through a script if anything goes wrong.
IE:
Last week they connected my boys X box, but disconnected every other PC at the same time, it took three hours on the phone to get reconnected, they even wanted me to do a full virus scan, delete all my cookies, do updates to software and install IE 10 or whatever it is, despite me telling them it was all working fine until they cocked it up assigning all my ports to my sons X Box.
My eldest son came home, logged into my account on BT and sorted it all in five minutes while I was still talking to Delhi !!
Oh and if you've signed up for unlimited Broadband... it's not unlimited....BT have a fair usage policy, so if you exceed your bandwidth they reduce your download speed, which if you also have the BT vision package, it renders it unwatchable.
We've had it 16 months, and I've phoned them more in that time than I did Tesco or Sky in the previous six years.
My advice....don't sign up.... use the get out clause
"The help line is in Delhi,"...... Now that does explain things....at one point i thaught he wanted to marry my sisterPegman wrote:You will live to regret it, esepcially if you have kids who play x box live.Stormproof wrote:No D2D's for me this week
The help line is in Delhi, they run you through a script if anything goes wrong.
IE:
Last week they connected my boys X box, but disconnected every other PC at the same time, it took three hours on the phone to get reconnected, they even wanted me to do a full virus scan, delete all my cookies, do updates to software and install IE 10 or whatever it is, despite me telling them it was all working fine until they cocked it up assigning all my ports to my sons X Box.
My eldest son came home, logged into my account on BT and sorted it all in five minutes while I was still talking to Delhi !!
Oh and if you've signed up for unlimited Broadband... it's not unlimited....BT have a fair usage policy, so if you exceed your bandwidth they reduce your download speed, which if you also have the BT vision package, it renders it unwatchable.
We've had it 16 months, and I've phoned them more in that time than I did Tesco or Sky in the previous six years.
My advice....don't sign up.... use the get out clause
tell them that it is a listed building you are moving to and you are not allowed a dish up. it worked for meBroxi51 wrote:We are on a 12 month contract but after 6 months want to cancel for because we are moving. Sky have told us we cannot cancel because the contract is for 12 months and there is no early termination. The place we are moving to has talk talk on a bt line and we will need to pay over a £100 to get an engineer to switch it to sky
Apparently our terms and conditions were told to us over the phone and we have no T&C on paper. I would have thought that was wrong.
Anyway, we will suffer the f*cks for another 6 months and then they will get told to ram it up their a*ses and never again will we touch any sky product. I hope they go f*cking bust under the tory tw*ts
Rant over
I have the XL package,strange that,ring them back and give them hell.ashadd wrote:What ??? I rang up virgin yesterday to find out if i could have one , and they said i couldnt because i have got the xl package, but if i downgrade my package and then ring back in a couple of days to upgrade to the xl package , then i could have one.So i did, i have got to ring back tommorrow, to upgrade, what a feckin rigmorole......i hope its worth it.Is HD as good as its cracked up to be??POSTMAN wrote:Been delivering both of theses in the last week or so and also the letters as well advertising their +HD boxes.
Join them and you get them free blah blah blah,so i got the hump and phone Virgin and told them i was leaving (lied)to got to Sky so i could get a free +HD box,as they hadn't sent me anything on them.
They said i was entitled to a free box,free installation the works.
Moral of this story,well 2 morals,1:ya don't ask ya don't get and 2:D2D works.
Don't know if you pay by D/D but if you do just cancel it and don't tell sky where your moving to.Broxi51 wrote:We are on a 12 month contract but after 6 months want to cancel for because we are moving. Sky have told us we cannot cancel because the contract is for 12 months and there is no early termination. The place we are moving to has talk talk on a bt line and we will need to pay over a £100 to get an engineer to switch it to sky
Apparently our terms and conditions were told to us over the phone and we have no T&C on paper. I would have thought that was wrong.
Anyway, we will suffer the f*cks for another 6 months and then they will get told to ram it up their a*ses and never again will we touch any sky product. I hope they go f*cking bust under the tory tw*ts
Rant over