Parcelforce shake up

[POSTMAN]

Posted this in here because it does affect us.

Was talking to a PF dude today and he caught the back end of a meeting,seems PF want to double their profits this year(£17M),so they are going to take the large packets off of us.

Strangely they are also going to open up some of the depots they have closed down and are also going to have 2 more RDC's sorted out to deal with the influx.

[TrueBlueTerrier]

Thats good aint it ??

On paper yes

In reality its a bit iffy.. It all depends if they are judicial in the amount of hours they come for or whether they Banzai it and go for as much as they can.

[not me]

the problem for RM is you can get a courier to come and collect packages from your house for £8 item (up to 30KG)
tracked on a 24/48 hour service
you can get that as low as £5 depending on the company used!

so RM need to open up a service like RM tracked for all customers
recorded is worse than useless and hardly ever tracks
SD is just too pricey in comparison to the above prices

okay RM is king for smaller packets but as soon as the price goes over £5 you are heading into courier territory

[SpacePhoenix]

the problem for RM is you can get a courier to come and collect packages from your house for £8 item (up to 30KG)
tracked on a 24/48 hour service
you can get that as low as £5 depending on the company used!

so RM need to open up a service like RM tracked for all customers
recorded is worse than useless and hardly ever tracks
SD is just too pricey in comparison to the above prices

okay RM is king for smaller packets but as soon as the price goes over £5 you are heading into courier territory

They could axe recorded delivery and open up tracked to all customers, perhaps with business/bulk customers getting a discount (just like users of PPI & meter mail get a cheaper posting rate for 1C and 2C).

Do they plan on taking on/over Standard Parcels?

[POSTMAN]

Tracked is going down or may have already to 2000 i think it is minimum per year to get a contract,at my place it has gone from 2-3 a day each drive to 20ish,the fecking things have gone mad.

[not me]

the problem for RM is you can get a courier to come and collect packages from your house for £8 item (up to 30KG)
tracked on a 24/48 hour service
you can get that as low as £5 depending on the company used!

so RM need to open up a service like RM tracked for all customers
recorded is worse than useless and hardly ever tracks
SD is just too pricey in comparison to the above prices

okay RM is king for smaller packets but as soon as the price goes over £5 you are heading into courier territory

They could axe recorded delivery and open up tracked to all customers, perhaps with business/bulk customers getting a discount (just like users of PPI & meter mail get a cheaper posting rate for 1C and 2C).

Do they plan on taking on/over Standard Parcels?

they either need to axe RD or make sure it works
probably change it to a large letter max size product for legal documents
then they need ot get the message across,no staff to sign for items themselves and obtain a sig/P739 every item
standard compensation for a failed sig on an RD is a book of 1st class stamps
so for a 75p products you get £4.92 compensation! i know big eBay sellers who are claiming back over 60% of their RDs as having no signatures
thats £000's

[Patrick Clifton]

Tracked is going down or may have already to 2000 i think it is minimum per year to get a contract,at my place it has gone from 2-3 a day each drive to 20ish,the fecking things have gone mad.

Same here. The phone/broadband companies seem to have a particular love-in with throwing the tracked packets out at the moment.

[not me]

Tracked is going down or may have already to 2000 i think it is minimum per year to get a contract,at my place it has gone from 2-3 a day each drive to 20ish,the fecking things have gone mad.

Same here. The phone/broadband companies seem to have a particular love-in with throwing the tracked packets out at the moment.

its a good service because often sellers/companies are not fussed about next day delivery but do want tracking and a delivery confirmation

[Patrick Clifton]

Tracked is going down or may have already to 2000 i think it is minimum per year to get a contract,at my place it has gone from 2-3 a day each drive to 20ish,the fecking things have gone mad.

Same here. The phone/broadband companies seem to have a particular love-in with throwing the tracked packets out at the moment.

its a good service because often sellers/companies are not fussed about next day delivery but do want tracking and a delivery confirmation

Also good because we dont have to take them in our DO, drivers do

[POSTMAN]

re recordeds,i contacted ask.allen last year and suggested they changed the way we done recordeds,they could seperate them at PO's and at MC's and send them down to us seperate from normal mail.
Then they could be scanned in the same way that the reg is done and signed for by the posties,they said they would look into it as it was a 'good idea',but i fear they may have thought it was too much like reg and they would loose reg business because of it.

One way to get confidence back with the service is for the posties to actually do them,loads of peeps down my way don't bother getting them signed for!

[not me]

re recordeds,i contacted ask.allen last year and suggested they changed the way we done recordeds,they could seperate them at PO's and at MC's and send them down to us seperate from normal mail.
Then they could be scanned in the same way that the reg is done and signed for by the posties,they said they would look into it as it was a 'good idea',but i fear they may have thought it was too much like reg and they would loose reg business because of it.

One way to get confidence back with the service is for the posties to actually do them,loads of peeps down my way don't bother getting them signed for!

exactly,it costs 75p so doesnt really deserve special treatment
all it needs is for posties to do their job
I banged on about this at the DO before
all this signing stuff or just 'shoving it through' has to stop
they may think they are doing the recipient a favour but they are risking their job and the senders are not getting what they paid for

they need ot step back
in my old DO we used to check the sigs on the cards,how many RD's,how many items handed back as P739 etc
of course with staff cuts all of these checks fell away
now nobody is checking these things

[krussel]

re recordeds,i contacted ask.allen last year and suggested they changed the way we done recordeds,they could seperate them at PO's and at MC's and send them down to us seperate from normal mail.
Then they could be scanned in the same way that the reg is done and signed for by the posties,they said they would look into it as it was a 'good idea',but i fear they may have thought it was too much like reg and they would loose reg business because of it.

One way to get confidence back with the service is for the posties to actually do them,loads of peeps down my way don't bother getting them signed for!

exactly,it costs 75p so doesnt really deserve special treatment
all it needs is for posties to do their job
I banged on about this at the DO before
all this signing stuff or just 'shoving it through' has to stop
they may think they are doing the recipient a favour but they are risking their job and the senders are not getting what they paid for

they need ot step back
in my old DO we used to check the sigs on the cards,how many RD's,how many items handed back as P739 etc
of course with staff cuts all of these checks fell away
now nobody is checking these things

Well said

I docket up to 5 rec items a day (sometimes more) when the guy next to me never brings any back because he signes for everything himself. And do You know what! the locker staff think the sun shines out his arse and all i get is "how many back today then". nice

[DGP1]

If Parcelforce are going after our large parcel business then maybe we could go after theirs After all, we're going to have a lot more vans in the near future.

[the_damned]

If this is true, and something is definitely up at work at the moment (lots of management movement with the intention of shaking up the 'lesser performing depots') so I wouldn't be surprised, sounds like a parting gift to PF before finally selling us off - and in the process making RM letters just that bit more unprofitable.

Cynical and frankly robbery. But then thats RMG history for the last 20 years

[POSTMAN]

Poster at my place,ok it's about 2 years old but it says the parcel market is worth £7.1Billion a year