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Attendance call rate

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
PhilthyPhil
Posts: 1155
Joined: 23 Nov 2007, 19:15

Attendance call rate

Post by PhilthyPhil »

Can someone tell me if this is measured as a percentage of calls or delivery points. Eg a walk has 500 DPs, I go to 400 of them and have to knock at 20. Is my attendance call rate 20/500=4% or 20/400=5%
Steviea34
Posts: 474
Joined: 10 Apr 2009, 10:44
Gender: Male

Re: Attendance call rate

Post by Steviea34 »

PhilthyPhil wrote:Can someone tell me if this is measured as a percentage of calls or delivery points. Eg a walk has 500 DPs, I go to 400 of them and have to knock at 20. Is my attendance call rate 20/500=4% or 20/400=5%
My understanding is the call rate is how many calls you go to on average per day, usually around 77-83% according to RM figures, by the way
this percentage will be used to calculate walk spans :Very Happy :Very Happy
PhilthyPhil
Posts: 1155
Joined: 23 Nov 2007, 19:15

Re: Attendance call rate

Post by PhilthyPhil »

I understand what the call rate is, what I am unsure about is the attendance call rate ie. the number of houses which we have to knock at.
Steviea34
Posts: 474
Joined: 10 Apr 2009, 10:44
Gender: Male

Re: Attendance call rate

Post by Steviea34 »

PhilthyPhil wrote:I understand what the call rate is, what I am unsure about is the attendance call rate ie. the number of houses which we have to knock at.
Not sure mate, not really heard of that one, did here a planner though spouting on about an average of 8 P739's being used as an average
when planning georoute
Broxi51
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Joined: 30 Jul 2007, 19:04
Location: Scotland

Re: Attendance call rate

Post by Broxi51 »

It should be the percentage of your call rate which in your example is 400.
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postmanplod
Posts: 50
Joined: 21 Oct 2007, 16:34

Re: Attendance call rate

Post by postmanplod »

The attendance rate is the % that you have to "knock on the door" ie pkts, recorded, specials etc. You need to keep on this as although RM is quickly telling us the call rate is dropping the amount of packets is going up
PhilthyPhil
Posts: 1155
Joined: 23 Nov 2007, 19:15

Re: Attendance call rate

Post by PhilthyPhil »

Broxi51 wrote:It should be the percentage of your call rate which in your example is 400.
Ok, that makes my attendance rate 11.7% averaged over two weeks :shock:
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POSTMAN
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Re: Attendance call rate

Post by POSTMAN »

It's all going to change when the new guidelines come out............................eventually.
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