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Lessons to be learnt?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
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POSTMAN
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Lessons to be learnt?

Post by POSTMAN »

One of our blokes gave a packet to a customers neighbour as they weren't in.
Left a card informing them,but when the customer went to the neighbour,they denied receiving anything.
He's tried to get hold of the neighbour but they haven't been in when he's called.
He's worried shitless and i'm haveing to calm him down.

Be careful out there,the world is a s**t hole.
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It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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fishtank
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Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Lesson to be learnt?

Post by fishtank »

POSTMAN wrote:One of our blokes gave a packet to a customers neighbour as they weren't in.
Left a card informing them,but when the customer went to the neighbour,they denied receiving anything.
He's tried to get hold of the neighbour but they haven't been in when he's called.
He's worried shitless and i'm haveing to calm him down.

Be careful out there,the world is a s**t hole.

The same happened in ours a few years back.
Turned out the neighbours hated each other.
Eventually the neighbour coughed when the cops got involved.
Scary times ahead for your mate i'm afraid. :sad:
good times, bad times you know I've had my share
Puppetmaster
Posts: 440
Joined: 03 Oct 2008, 19:56
Gender: Male

Re: Lessons to be learnt?

Post by Puppetmaster »

Similar thing happend to me a few years ago,and a recorded.

Left a paket with a neighbour,and got a siganiture.
Person who packet was meant for made a big fuss,no one could id the signature,went on for a couple of days,and I was a floater at the time.

Manager ,said I was in big trouble ,my job was on the line etc.
Anyway neighbour evetualy got it ,nothing else was said.

Surley it must be ones person word agaist another.
Now only time I leave anything with a neighbour ,is if either the neighbour comes out and offers or I know its ok from previous.

Dont think this guy has done anything wrong ,has he?
jaja
Posts: 365
Joined: 07 Oct 2009, 13:32
Gender: Male

Re: Lessons to be learnt?

Post by jaja »

POSTMAN wrote:One of our blokes gave a packet to a customers neighbour as they weren't in.
Left a card informing them,but when the customer went to the neighbour,they denied receiving anything.
He's tried to get hold of the neighbour but they haven't been in when he's called.
He's worried shitless and i'm haveing to calm him down.

Be careful out there,the world is a s**t hole.
yep don't trust no feckker :whistle
k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Re: Lessons to be learnt?

Post by k979aaa »

Puppetmaster wrote:Similar thing happend to me a few years ago,and a recorded.

Left a paket with a neighbour,and got a siganiture.
Person who packet was meant for made a big fuss,no one could id the signature,went on for a couple of days,and I was a floater at the time.

Manager ,said I was in big trouble ,my job was on the line etc.
Anyway neighbour evetualy got it ,nothing else was said.

Surley it must be ones person word agaist another.
Now only time I leave anything with a neighbour ,is if either the neighbour comes out and offers or I know its ok from previous.

Dont think this guy has done anything wrong ,has he?
Or just don't do it and never any cr@p will hit the fan!.
el_cartero
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Re: Lessons to be learnt?

Post by el_cartero »

Would it be ok to say to taht customer - look i now for a fact i gave u that packet so for that reason i wont be delivering your mail until you have returned this packet to me or neighbour.!

if you know for a fact they have it !!
one day part timers will have the same right as full timers
TrueBlueTerrier
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Re: Lessons to be learnt?

Post by TrueBlueTerrier »

el_cartero wrote:Would it be ok to say to taht customer - look i now for a fact i gave u that packet so for that reason i wont be delivering your mail until you have returned this packet to me or neighbour.!

if you know for a fact they have it !!
No - that's illegal Check the Postal Act 2000 for Delay of Postal Packets.
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jaja
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Re: Lessons to be learnt?

Post by jaja »

el_cartero wrote:Would it be ok to say to taht customer - look i now for a fact i gave u that packet so for that reason i wont be delivering your mail until you have returned this packet to me or neighbour.!

if you know for a fact they have it !!
you can not make that decision Elcartero that would be classed as willfull delay :no no
el_cartero
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Re: Lessons to be learnt?

Post by el_cartero »

ive left with neighbours before but after seing this i dont think ill bother anymore :d'oh!

its really anoying wen its a BIg packet tho anoying specially wen u ahve to carry it abotu in ur hand bag all day
one day part timers will have the same right as full timers
coxie
EX ROYAL MAIL
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Re: Lessons to be learnt?

Post by coxie »

this is the reason if you leave with a neighbour then dont leave a form then theres no proof it was you
Doone
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Re: Lessons to be learnt?

Post by Doone »

I dont leave packets with any one......if there not in 739 form put though box and they have to go and collect the item.... :whistle the best thing to come out of it is,.....those that get loads of packets, end up stoping getting them ,when they have to go 2 delivery office to pick these items up.....and packet bag gets a little lighter over a period of time when they soon get fed up goin to pick items up :cuppa
NewPostieUK
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Re: Lessons to be learnt?

Post by NewPostieUK »

Doone wrote:I dont leave packets with any one......if there not in 739 form put though box
And where do you put the packet? And the next one? What do you do with the packets when you have to fill your bag with your next 11Kg?

I'd love to card them all, especially those with tiny little letterboxes that you can't even get a Lovefilm DVD through. I have a problem carrying packets around with me, and not having enough room for my last bag. Also, pouching off bags are tiny, they only hold three or four packets, that's if there's anywhere to pouch off.
Puppetmaster
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Joined: 03 Oct 2008, 19:56
Gender: Male

Re: Lessons to be learnt?

Post by Puppetmaster »

NewPostieUK wrote:
Doone wrote:I dont leave packets with any one......if there not in 739 form put though box
And where do you put the packet? And the next one? What do you do with the packets when you have to fill your bag with your next 11Kg?

I'd love to card them all, especially those with tiny little letterboxes that you can't even get a Lovefilm DVD through. I have a problem carrying packets around with me, and not having enough room for my last bag. Also, pouching off bags are tiny, they only hold three or four packets, that's if there's anywhere to pouch off.
iF i have to I will card them all,and on occasions have done,use a trolley so no problem,are advantages of trolleys.
woofwoof
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Re: Lessons to be learnt?

Post by woofwoof »

there you go another chance for royal mail to sort this mess out they created

1. buy some books with a carbon copy so you have a carbon copy of the recipt its not f@@king hard
BlueEspresso
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Re: Lessons to be learnt?

Post by BlueEspresso »

I only leave with neighbours if agreed in advance otherwise it's back to office. Remember the p739 cards state designated neighbour!
IF it ain't broke it soon will be if RM have their way