This morning i was given a PDA with a broken elastic strap, ie..it was unattached at one end. I pointed it out to my LM and he just took the entire elastic off saying that they will not replace them. On the walking bit of my walk the PDA was clicking and flashing away as it rattled around in my bag. Then when i went to use it, it wouldn't work. I eventually got the screen up again, and knocked on the customers door, when he answered I went to scan the item and there was no light. After several attempts, i handed the item to the fella and told him i'd sign for it for him.
Not the first time this has happened. If it ain't that, its the battery fading as the customer is trying to sign repeatedly. The PDA was introduced with the claim by RM that it made us look professional. Well all it makes me look like is an incompetant twat!!!!
Whoever tested these, needs a kick up the arse for not doing his job. They are not fit for purpose.
I still take mine out though, and at the first sign of it playing up, i turn it off and go back to the pen and paper method.........
