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surcharges on mail

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
viking
Posts: 245
Joined: 13 Sep 2009, 21:22
Gender: Female

surcharges on mail

Post by viking »

was approached the other morning by an irate customer who complained about having to pay a surcharge on an unstamped item of mail. She continued to explain that her friend was on a cruise and had sent the item without a stamp because she probably didnt have time to get a stamp from anywhere. WHAT! you couldnt make it up could you!
slinger
Posts: 78
Joined: 29 Nov 2009, 14:16
Gender: Male

Re: surcharges on mail

Post by slinger »

LOL

TBH though a quid handling fee seems a little harsh for me for something that's potentially millimetres too big. Also how can they justify bumping it up from 50p to a quid in one go!
krussel
Posts: 5300
Joined: 26 Jan 2009, 18:03
Gender: Male
Location: Out on the streets.

Re: surcharges on mail

Post by krussel »

There needs to be a clearly marked notice on xmas cards when you buy them saying that if you post them they are LARGE letter rate. Its one of the most stupid invented ideas to increase revenue ever undertaken by RM.
Rows of houses all bearing down on me........I can feel their blue hands touching me.......All these things in all positions.........All these things will one day take control..........
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72713
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: surcharges on mail

Post by TrueBlueTerrier »

krussel wrote:There needs to be a clearly marked notice on xmas cards when you buy them saying that if you post them they are LARGE letter rate. Its one of the most stupid invented ideas to increase revenue ever undertaken by RM.
When I got mine this year the cellophane had this label on - I think most people ignore it
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krussel
Posts: 5300
Joined: 26 Jan 2009, 18:03
Gender: Male
Location: Out on the streets.

Re: surcharges on mail

Post by krussel »

TrueBlueTerrier wrote:
krussel wrote:There needs to be a clearly marked notice on xmas cards when you buy them saying that if you post them they are LARGE letter rate. Its one of the most stupid invented ideas to increase revenue ever undertaken by RM.
When I got mine this year the cellophane had this label on - I think most people ignore it
pIp SCAN.jpg

Thats not very clear really. Something like "this card is a large letter postal rate" would be better :Very Happy
Rows of houses all bearing down on me........I can feel their blue hands touching me.......All these things in all positions.........All these things will one day take control..........
number one
Posts: 1324
Joined: 19 Aug 2009, 21:20
Gender: Male

Re: surcharges on mail

Post by number one »

its not as bad as the Royal mail fee for custom charges! it was £4 then went up to £8 over night almost! :whistle
sareknees
Posts: 105
Joined: 15 Sep 2008, 20:09
Gender: Female
Location: At the front door to The Priory

Re: surcharges on mail

Post by sareknees »

number one wrote:its not as bad as the Royal mail fee for custom charges! it was £4 then went up to £8 over night almost! :whistle
Had 1 for £19.50 today lol ... no car in driveway or lights on thankfully....swerve explaining that cost ! 1 tip lost :cfo
number one
Posts: 1324
Joined: 19 Aug 2009, 21:20
Gender: Male

Re: surcharges on mail

Post by number one »

had four identical packets the other day with a £45 customs charge on each! Not surprised actually after looking at the customs declaration its stated "cigarettes" :funneh