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Can someone please.............

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RoyalQuest
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Can someone please.............

Post by RoyalQuest »

Tell me if theres an agreement on the amount of letters/flat that have to be thrown off per minute on your walk preperation (rm2000?), as the DOM is starting to test members saying they have to throw off 23 letters a minute, if they don't meet the stantard he saying they are on the "go slow", one member was threatend with suspention if he cut off after he was tested and was not up to standard. Any help would be great, thanks.
Big Daz
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Re: Can someone please.............

Post by Big Daz »

Yes

Its called the Individual performance Standards agreement

25 letters a min for a RM 2000 frame is the national agreement

Its in downloads on this site read the full agreeemnt so you can ensure you are clued up on the logistics of the test .

Print it off and make sure the test is done as per national agreement, ie 1 min test on a frame that is empty or does not have too much mail in it and the person being tested has had enough time to learn the frame.
barbario
MAIL CENTRES/PROCESSING
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Re: Can someone please.............

Post by barbario »

In our MC, we are told the standard sorting speed is 22 letters per minute.
Big Daz
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Re: Can someone please.............

Post by Big Daz »

http://www.royalmailchat.co.uk/communit ... 36&t=11602" onclick="window.open(this.href);return false;
DGP1
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Re: Can someone please.............

Post by DGP1 »

Our office 'Ready Reckoner' is now 25 letters per minute into a RM2000 but nobody can achieve that, of course, my office is in total chaos because the DOM just tells his bosses what they want to hear and not what is actually possible.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
RoyalQuest
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Re: Can someone please.............

Post by RoyalQuest »

Big Daz wrote:Yes

Its called the Individual performance Standards agreement

25 letters a min for a RM 2000 frame is the national agreement

Its in downloads on this site read the full agreeemnt so you can ensure you are clued up on the logistics of the test .

Print it off and make sure the test is done as per national agreement, ie 1 min test on a frame that is empty or does not have too much mail in it and the person being tested has had enough time to learn the frame.
Cheers daz, but still can't see where it say anything about 25 item a minute on any of the agreements, all i can see it says there will be a one minute test. hope you can point me in the right direction :oops:
gerardy
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Re: Can someone please.............

Post by gerardy »

yes, its 25 items per minute but only for 1 minute. ( 1 minute test )
management just like to twist and turn everything to suit themselves
RoyalQuest
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Re: Can someone please.............

Post by RoyalQuest »

gerardy wrote:yes, its 25 items per minute but only for 1 minute. ( 1 minute test )
management just like to twist and turn everything to suit themselves
Thats why i need it on paper, the doms getting members to throw off for 30 minute then count that e.g 30 x 25 =750 letters. One was threatend with suspention after he was tested, told he was not able to cut off and had to complete and not able to book overtime if he went over :shock: .
Big Daz
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Re: Can someone please.............

Post by Big Daz »

Handout 4 - Work Area Notices
Big Daz
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Re: Can someone please.............

Post by Big Daz »

From handout 1

The Pilot activity confirmed that:

• providing the agreed joint approach is taken, a one minute check of an individual’s performance can demonstrate to employees the standard expected in each work area (over a one minute period) and can serve to identify those employees who may need additional training and support
Big Daz
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Re: Can someone please.............

Post by Big Daz »

CAPABILITY CHECK FOR OPERATIONAL GRADE


Following the introduction of Individual Performance Standards, managers and employees should have a clear understanding of what the standards are and what is expected of them. Therefore there will not be a requirement to carry out formal performance checks on fully trained employees, giving managers the opportunity to focus on their principal leadership skills.

The only exception to this will be when an individual’s capability to meet the standard is brought into question due to the length of time they have been away from the task they are due to perform, e.g.: the individual has been performing other duties for a year and the use of a formal one minute check may indicate to the manager that they may require support or refresher training. Where a check is necessary in these circumstances, they should be carried out in the following way.

Please note: this is the only formal process for checking the work rate in respect of capability, which is acceptable both to RMSD and the CWU.
1. The individual is observed working below normal standard.
2. The Manager should approach the individual discreetly and discuss informally with the individual whether they are having any difficulties that are preventing them from working at the normal performance level.
3. Where appropriate carry out a formal one minute check that is applicable to the task being performed
4. Before starting each check, the manager should inform the employee what is happening, i.e. inform the individual when the check has started and that the number of items sorted in a one-minute period will be counted.
5. They should also make sure an adequate head of work is available and that no other known issues are likely to impact on the individual’s performance.
6. On completion of the check, the manager should again take the individual aside and tell them how they have performed. It is vital that this is handled sensitively.
7. Managers should take the opportunity to congratulate the employee where the standards are met.

Points to remember

If you feel an individual’s capability to meet the standard is brought into question;
• Due notice should be taken if the employee is new to the area, a reserve, a triallist, a casual or perhaps on a special duty where allowances should be made.
• Managers need to have a frank discussion, but be sensitive to the potential reaction and focus on helping employees to improve.
• If there are concerns on either side about accuracy, a P40 check should be run as soon as possible.
• It is vital to continue to support employees through coaching / counselling / additional training as appropriate.
• Managers should be aware of the full range of support services available through the line manager, advice from the EHS on health/welfare issues and employment policy managers for personnel procedures.
johnnyp
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Re: Can someone please.............

Post by johnnyp »

bluebite79 wrote:
gerardy wrote:yes, its 25 items per minute but only for 1 minute. ( 1 minute test )
management just like to twist and turn everything to suit themselves
Thats why i need it on paper, the doms getting members to throw off for 30 minute then count that e.g 30 x 25 =750 letters. One was threatend with suspention after he was tested, told he was not able to cut off and had to complete and not able to book overtime if he went over :shock: .
That figure would drop as the frame starts to fill and the members arm starts to slow down which is only natural and any decent Dom would agree.The test is for 1 minute and 1 minute only,no more.
RoyalQuest
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Re: Can someone please.............

Post by RoyalQuest »

Big Daz wrote:Handout 4 - Work Area Notices
Thankyou Big Daz :Applause :Applause
and everyone else, Cheers
hurricane
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Re: Can someone please.............

Post by hurricane »

When we absorbed walks,a lot of our frames were "doubled up"...i.e 2 delivery points to 1 slat of an RM 2000 frame. This was forced on us by management. Does anyone know if this standard is still even valid now? Any reps know where we stand on this?
Spedley
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Re: Can someone please.............

Post by Spedley »

Sorry to ressurect an old post but does anyone have a source for this statement (i.e. that the frame is empty)
Big Daz wrote: Print it off and make sure the test is done as per national agreement, ie 1 min test on a frame that is empty or does not have too much mail in it and the person being tested has had enough time to learn the frame.
Also, is there any mention of double slots affecting the agreement?

I've found the CWU documents here http://www.cwu.org/11586/agreements.html
and the one which gives 25 letters per minute here http://www.cwu.org/assets/_files/docume ... e_Intr.pdf