, until you explain what you think is really goin on. " Sorry love im afraid the RM couldnt give a s**t what time you get your mail. They care as much for you as they do about me 
. They certainly dont want me spendin 2 minutes talkin to the old dear at no.4 to make sure shes alright as she never sees anyone or cant get out anymore. Its a business not a service 
"Its a shame the way the company is bein run, we were once a valued part of the community, now were a business and there is no time for that, that doesnt make money. A letter should be wrote to our customers and tell them exactly what is goin on instead of RM comin on the tv everytime a strike happens and simply say were bein unreasonable and wont conform to help them modernize.
Had the exact same situation this morning....yet , when I was walking away from the customer after my anti-RM rant......I couldn't help thinking " could I be anymore f***ing boring....?" Ended up being there for about 20mins( 
) going on about every single thing..!!!
They normally go mental at that one 
told them thats just the way it is with RM policy. They can pick the mail up at the office if they want it earlier. Complaints were received back at the office but a lot of people are pickin their own mail up now. Saves me a drop 
Ive a good relationship with my customers and RM aint gonna ruin my Christmas tips by makin me look a s**t