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Urgent request for help from a Customer.

Post Office® discussion forum for our Post Office® colleagues from Crown, Franchise to Sub Post Offices.
andy2007
Posts: 3971
Joined: 14 Sep 2007, 10:16
Gender: Male
Location: Earth

Urgent request for help from a Customer.

Post by andy2007 »

We've just had a request for help from a Customer who's sent something SD, wanting to know if there's any way of recalling the item, as she's just discovered that she is the victim of a scam.

As far as I'm aware: Once it's entered the system, it can't be recalled. But I thought I'd better ask if any of you know a way to help her. Here's a Link to the Topic: http://www.royalmailchat.co.uk/communit ... 57#p166157" onclick="window.open(this.href);return false;

Thanks.
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