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Delivery Spec for Businesses and Large Users

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Fluke
Posts: 506
Joined: 27 Mar 2007, 17:48

Delivery Spec for Businesses and Large Users

Post by Fluke »

I am not entirely sure but, under SDD I think there was a business/large users delivery spec. Can anyone point me in the right direction regarding deliveries to businesses and large users. The DUM in my office is looking at making later deliveries to these customers despite the impact on Q&S and the more ammunition we have to use against the stupid Idea the better.
k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Re: Delivery Spec for Businesses and Large Users

Post by k979aaa »

Fluke wrote:I am not entirely sure but, under SDD I think there was a business/large users delivery spec. Can anyone point me in the right direction regarding deliveries to businesses and large users. The DUM in my office is looking at making later deliveries to these customers despite the impact on Q&S and the more ammunition we have to use against the stupid Idea the better.
Most business should receive their mail by 11.00 am and the rest of home's should be delivered to by 2.00pm.
Fluke
Posts: 506
Joined: 27 Mar 2007, 17:48

Re: Delivery Spec for Businesses and Large Users

Post by Fluke »

k979aaa wrote:
Fluke wrote:I am not entirely sure but, under SDD I think there was a business/large users delivery spec. Can anyone point me in the right direction regarding deliveries to businesses and large users. The DUM in my office is looking at making later deliveries to these customers despite the impact on Q&S and the more ammunition we have to use against the stupid Idea the better.
Most business should receive their mail by 11.00 am and the rest of home's should be delivered to by 2.00pm.
Is there an agreement or document that shows the delivery spec to businesses?
Captain Scarlet
Posts: 322
Joined: 02 Jul 2007, 15:23
Location: Fifer

Re: Delivery Spec for Businesses and Large Users

Post by Captain Scarlet »

Sounds crazy but business customers are no different to residential customers according to RM.
One of our guys said a few were complaining about the times, and when given a number to phone were told as long as you receive a delivery before 2.00pm that was alright. :shock: :crazy:
Could they make the service any feckin worse!!!!! :silenced :hmmmm
dvbuk55
EX ROYAL MAIL
Posts: 16650
Joined: 02 Jun 2007, 19:17
Gender: Male

Re: Delivery Spec for Businesses and Large Users

Post by dvbuk55 »

Captain Scarlet wrote:Sounds crazy but business customers are no different to residential customers according to RM.
One of our guys said a few were complaining about the times, and when given a number to phone were told as long as you receive a delivery before 2.00pm that was alright. :shock: :crazy:
Could they make the service any feckin worse!!!!! :silenced :hmmmm
Of course! 3 pm, 4 pm - before it goes dark (usually)