LTB 046/25 – My Experience Survey

[POSTMAN]

https://www.cwu.org/ltb/ltb-046-25-my-e ... ce-survey/

LTB 046/25 – My Experience Survey
No: 46/25

26th February 2025

Dear Colleagues,

My Experience Survey

Branches will recall that the CWU were jointly involved in the Pathway to Change Big Trust Survey in 2022, and the work that took place to try to ensure that RMG was a better place to work. However, we had no involvement in The Big Trust Survey in 2023 and participation from our members was at an all-time low. No employee survey took place in 2024.

We put to Royal Mail that the previous survey and the Big Trust branding had been completely discredited by its links to former CEO Simon Thompson and his broken promises around managerial bonuses.

Royal Mail has now taken on a new survey partner called Peakon and will be launching a survey of all employees from 3rd March – 23rd March 2025.

This survey can be completed through the People App. The small number of employees (circa 3000) who do not have access to the People App will be written to by Royal Mail and supplied with a unique URL that will allow them to complete the survey.

Royal Mail have confirmed that like previous surveys, comments and responses will be presented to Royal Mail anonymously and are not linked to individuals. In addition, no comments will be visible to any managers other than those in agreed ‘test’ areas which are Commercial, Central Functions and the Anglia Region and Parcelforce Worldwide.

As in the years prior to the national dispute, Royal Mail have genuinely engaged with the CWU on issues such as the questions, access to the survey and how the survey will work.

This year questions on workload, fairness, mental health and the relationship between CWU Reps and Managers will feature.

Royal Mail have confirmed that following the survey the relevant results will be shared at each level, i.e. local unit with Local Reps, OPL level with Area Reps, divisional with Divisional Reps and the national data nationally. Members will be able to view their own office Dash Board on the People App if they wish to.

Of course, the key issue is not just what the results of the survey are but what work can take place jointly to improve employees’ experience in the workplace. Further discussions are scheduled with the business regarding joint working on local action plans and how the information gathered can be used to form part of the IR/ER reset as part of the Rebuilding Royal Mail agreement. Updates will be reported to Branches.

The CWU believe that the information that is gathered from My Experience will be very helpful to us when we commence the IR and ER Reset in the workplace.

The survey is entirely voluntary and employees will be given time within the working day to complete it. We would encourage members to take part in the survey to give a true reflection of the reality of working life at the frontline of Royal Mail.

Any enquiries in relation to this LTB should be addressed to the DGS(P) Department.

Yours sincerely,

Martin Walsh

Deputy General Secretary (Postal)

[ted_e_bear]

You access it through the people app or a weblink that's specific to you but it's anonymous.......

[Idk]

Not much point wasting time completing it, nothing will change and upstairs will still do what they want.

[qwerty2]

Everyone boycott it
Don’t think anyone in my office filled it in last year

[Deadly]

Nope. Haven't completed the previous one for years.

[tramssirhc]

It's about time the CWU did one of these. Just so the members can let Martin Walsh know about their experience of the CWU.

[Paulus_Maximus]

No, stuff it! I ain't interested.

[Mr Rush]

I'm sure Dan will give a flying f**k about what we think when Deutsche Bank expects the first repayment.

[Londonsburning]

I'm sure Dan will give a flying f**k about what we think when Deutsche Bank expects the first repayment.

Most folks posting here are either realists or heavy management/stolen accounts. You choose

[Paulus_Maximus]

https://www.reddit.com/r/legaladvice/s/vXCwsxOIYS

[chickenwittle]

No thank you.

[hans solo]

Martin can fill mine in

[redlen]

https://www.reddit.com/r/legaladvice/s/vXCwsxOIYS

That link is american law and irrelevant to the UK.