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Business Post next day balls-up

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
mh80
Posts: 102
Joined: 28 Jun 2007, 20:16

Business Post next day balls-up

Post by mh80 »

I ordered some stuff online, paid 5.99 for next day delivery on the 27th. 2 days later nothing.
Today 1st of April I email the shop, they say it's been dispatched, here's your consignment number.
Go to Business Post's website - "Address not known".
:arrrghhh It's not a hard place to find at all!
They've got the Postcode and the house number. Had my phone number but didn't ring so the parcel would have been stuck there. Either had the choice of driving 10 miles to the depot, or waiting ages. An example of why competition is s**t for everyone but the fat cats! Anyway, rant over!
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72665
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Post by TrueBlueTerrier »

Have you rung the local Royal Mail Callers Office to complain, or as some do in ours gone down there to collect even though Royal Mail have noting to do with it. I hope it turns up soon.
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not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Post by not me »

TrueBlueTerrier wrote:Have you rung the local Royal Mail Callers Office to complain, or as some do in ours gone down there to collect even though Royal Mail have noting to do with it. I hope it turns up soon.
lol i had a woman who had a parcelforce tracking number trying to hit me with the 'dont abuse our staff' sign in the callers :shock:
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Stormproof
Posts: 6116
Joined: 07 Jul 2007, 21:03
Gender: Female

Post by Stormproof »

It makes my day when customers come in with the 'competitions' cards, I love telling them its nothing to do with us and they have to travel up to 15 miles to go and collect there item :Very Happy
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets

Illegitimi non carborundum
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Bernardson
Posts: 320
Joined: 11 Dec 2007, 23:22

Post by Bernardson »

Had one on delivery today, the nice lady had paid £10 extra for special delivery. It came via City Link while she was out inviting her to go to a depot about 25 miles away! :confused
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