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Other couriers

Pay talks 2022 discussion, news, LTB's RMCtv and all BUSINESS RECOVERY, TRANSFORMATION AND GROWTH AGREEMENT chat
Halfhappy
Posts: 389
Joined: 30 Jul 2021, 09:54
Gender: Male

Other couriers

Post by Halfhappy »

Is it just me, or is any one else experiencing delays from other courier firms? I've two items being sent via Evri, they've been delayed since the 19th. One of them hasn't updated at all since the 19th, the other updated on the 23rd saying "Delay due to major event." I also have a Yodel item due, that hasn't changed status since 20th, that one says nothing, its just blank. Are these firms being overwhelmed with customers trying to avoid Royal Mail?
Villadaft
Posts: 77
Joined: 19 Nov 2010, 20:32
Gender: Male

Re: Other couriers

Post by Villadaft »

I had one supposed to be delivered by Evri Thurs, It came though RM today
christopher.hunter
Posts: 5
Joined: 26 Jun 2018, 18:50
Gender: Male

Re: Other couriers

Post by christopher.hunter »

Got exactly the same problem; not a peep from Evri since the 17th :hmmmm
enskied
Posts: 1877
Joined: 16 Aug 2013, 17:14
Gender: Male

Re: Other couriers

Post by enskied »

Villadaft wrote:
26 Nov 2022, 16:47
I had one supposed to be delivered by Evri Thurs, It came though RM today
Same with mine a week ago. I chose EVRI over Royal mail deliberately, so I guess they popping their excess in our system.
Ali831
Posts: 268
Joined: 26 Aug 2019, 16:03
Gender: Female

Re: Other couriers

Post by Ali831 »

Our evri delivering lady has been told to just leave parcels on doorsteps, dont even knock, no photo like she normal has to take due to the amount of royal mail excess they have
Happened to me yesterday, received email to say parcel delivered and it was in full view on doorstep, soaking wet and had been there an hour before I noticed I had an email
77SAMPOST77
PARCELFORCE
Posts: 372
Joined: 20 Sep 2022, 15:49
Gender: Male

Re: Other couriers

Post by 77SAMPOST77 »

Ali831 wrote:
26 Nov 2022, 17:44
Our evri delivering lady has been told to just leave parcels on doorsteps, dont even knock, no photo like she normal has to take due to the amount of royal mail excess they have
Happened to me yesterday, received email to say parcel delivered and it was in full view on doorstep, soaking wet and had been there an hour before I noticed I had an email
Same with me dumped on the doorstep busy main road no calling card no email no nothing ,
This is the quality service Simon wishes us to copy on a race to the bottom .
Nickvilla20
Posts: 784
Joined: 13 May 2013, 07:30
Gender: Male

Re: Other couriers

Post by Nickvilla20 »

Ali831 wrote:
26 Nov 2022, 17:44
Our evri delivering lady has been told to just leave parcels on doorsteps, dont even knock, no photo like she normal has to take due to the amount of royal mail excess they have
Happened to me yesterday, received email to say parcel delivered and it was in full view on doorstep, soaking wet and had been there an hour before I noticed I had an email
The “we haven’t received it” claims will be going through the roof. One women on my delivery has put on In against Evri for just leaving her parcel on the doorstep.

Got told by a DPD and a DX driver that they aren’t allowed to leave parcels safe anymore unless you specifically tell them online. All the photos have to be taken with doors opens to prove the parcel was delivered. I imagine they were getting loads of no delivery claims too.

Evri, Yodel, APC and Amazon seem to have no problem leaving them on doorsteps though.
Sbutts8182
Posts: 136
Joined: 30 Mar 2013, 20:12
Gender: Male

Re: Other couriers

Post by Sbutts8182 »

For at least the last 5 years, when Ervi(Hermes), Amazon, DpD etc get overwhelmed they put it through Royal Mail, especially the rural areas, they don’t have that option this year.
derekm
Posts: 340
Joined: 16 Dec 2010, 22:17
Gender: Male

Re: Other couriers

Post by derekm »

Ali831 wrote:
26 Nov 2022, 17:44
Our evri delivering lady has been told to just leave parcels on doorsteps, dont even knock, no photo like she normal has to take due to the amount of royal mail excess they have
Happened to me yesterday, received email to say parcel delivered and it was in full view on doorstep, soaking wet and had been there an hour before I noticed I had an email
Been finding evri parcels lying all over the place. My delivery is all blocks of flats and they are just left at the bottom. Anyone could pick them up.
Halfhappy
Posts: 389
Joined: 30 Jul 2021, 09:54
Gender: Male

Re: Other couriers

Post by Halfhappy »

Sbutts8182 wrote:
26 Nov 2022, 17:53
For at least the last 5 years, when Ervi(Hermes), Amazon, DpD etc get overwhelmed they put it through Royal Mail, especially the rural areas, they don’t have that option this year.
Hopefully our true value will be noticed. Perhaps even this theory that there's a courier ready and in a position take every customer, may be seen as less likely.
noggin1969
Posts: 1321
Joined: 13 Oct 2009, 17:28
Gender: Male

Re: Other couriers

Post by noggin1969 »

Other couriers are at full stretch for staff and storage, the same as RM this time of year. Unlike other years, they can not hide their excess in our system at the moment.
Rumple
Posts: 428
Joined: 20 Nov 2013, 10:45
Gender: Male

Re: Other couriers

Post by Rumple »

The amount of stuff from other couriers being dropped into our pipeline has gone through the roof. Surcharges galore. It’s ridiculous.
Halfhappy
Posts: 389
Joined: 30 Jul 2021, 09:54
Gender: Male

Re: Other couriers

Post by Halfhappy »

Rumple wrote:
26 Nov 2022, 18:39
The amount of stuff from other couriers being dropped into our pipeline has gone through the roof. Surcharges galore. It’s ridiculous.
This needs to be made common knowledge.
seaside
Posts: 266
Joined: 31 May 2013, 18:51
Gender: Female

Re: Other couriers

Post by seaside »

Found my parcel halfway down the garden path yesterday, can only guess that they had no time to walk to the front door, let alone ring the bell
wookie
Posts: 319
Joined: 30 Dec 2011, 12:38
Gender: Male

Re: Other couriers

Post by wookie »

Didn't Evri come bottom in a recent poll?