TO ALL MEMBERS
The position reached with Royal Mail Group is the right agreement for this moment in time. Set against the most brutal dispute in our history, a self-inflicted but very real financial crisis for the company and jointly agreed need for change, this agreement will secure the future of the company, jobs, and the service.
However, what has become clear is the environment we are attempting to deliver this agreement in remains toxic.
Royal Mail Group has not stepped back from their attacks in the workplace. This became more evident when they announced their Quality of Service results and failed to take any responsibility whatsoever for the disastrous position the company finds itself in.
Unless Royal Mail Group openly accept that their culture of imposition and the ‘our business to run’ mantra must go - then the integrity of the negotiators agreement will be irreparably damaged.
The CWU has made it clear to Royal Mail Group that unless we seriously revisit failed revisions, restore quality of service and end USO failures the business will not succeed. Royal Mail Group committed to this as the first step of the agreement but their ongoing actions and what you are seeing and feeling in the workplace do not in any way reflect this.
On this basis, the Postal Executive has agreed to suspend the vote on the national agreement until the following actions are completed:
1. In line with section 2.5 of the agreement (Improving Quality of Service and USO Compliance), immediate measures must be agreed to restore quality of service and genuinely review all failed revisions.
2. A mass zoom meeting for every CWU Representative and Manager in the UK to confirm the measures we agree with the company will be implemented. This must also cover the following:
• A pause on year 3 revisions until quality of service is restored and productivity measures are realistic and achievable.
• The full restoration of the IR Framework agreement - including acceptance that savings targets are negotiable.
• The right for part-time members to move to full-time / increase their contractual hours (on current terms and conditions) ahead of bringing in new entrants.
3. All offices are in receipt of their proposed finish times.
We will be updating Branches on these developments later this afternoon.
This must finally be the wakeup call that senior management need to change the culture of imposition, command and control and finally show the humility required to deliver the agreement and change in a way that takes the workforce with them.
We have written to Royal Mail Group in line with the above and are awaiting their response.
Further developments will be reported in due course.
Yours sincerely,
Dave Ward
General Secretary
Andy Furey
Acting Deputy General Secretary (Postal)

LTB 126/23 - ROYAL MAIL GROUP NATIONAL AGREEMENT - SUSPENSION OF BALLOT TIMETABLE
No. 126/2023
24th May 2023
TO: ALL CWU BRANCHES
Dear Colleagues
ROYAL MAIL GROUP NATIONAL AGREEMENT – SUSPENSION OF BALLOT TIMETABLE
As a result of Royal Mail Group’s failure to address quality of service and USO failures, in line with section 2.5 of the agreement, the Postal Executive met yesterday and agreed to suspend the ballot timetable.
A full update on the reasons for this and the position we have set out to Royal Mail Group is attached. Please share this as widely as possible.
We will providing a short update to Branches via Zoom at 3pm today. Please join using the details below.
https://cwu-org.zoom.us/j/81244659996?p ... RpS2JTQT09
Meeting ID: 812 4465 9996
Passcode: 794581
Yours sincerely
DAVE WARD
General Secretary
Andy Furey
Acting Deputy General Secretary (P)