I think the first thing I want you to just thank everybody that was involved in launching Sunday last year in six weeks and to those managers and, you know, thousands plus employees that turn up every Sunday to deliver the new service to our customers a huge thank you and over the last month or so we've seen some of the best quality of service on the Sunday, were not as reliable as we need to be because if we're honest, half of the people that delivered our parcels on Sunday are agency workers and that's not how we want to operate.
We want a great royal mail brand out there, experienced people out there and a sunday and the customers just see it as normal working day.
They don't expect to pay any more for a Sunday, so it's the same price as any other day of the week and we need to find a way to make it a normal working day.
And I think we need to and we will explore new and attractive attendance partners, whether it's four days on three days off.
One of the other myths is, well, everybody needs to work on a Sunday and that's not what we're saying, and we don't expect Sunday to carry the same volume of work as a Monday to Saturday the I think at the moment it's around one percent of the total parcels were delivered on the Sunday.
Of course, that will grow and grow over time, but we want to find the balance between meeting customers' needs and attractive attendance patterns where our very best people are out there on Sunday looking after our customers and that's what we want to talk to The CWU about.
And I think that's quite a bit in The CWU policy document that actually makes reference to that, so I think we do have a shared objective there but need to walk through the detail over.
The most important thing is that we are there for the customers. uh, on a Sunday because if we don't operate on a Sunday and build Sunday scale, we won't win the work Monday to Saturday and that's a much bigger issue.
So it's not a choice around Sunday, it's just about how we find the balance between meeting our customers needs and being brilliant for our customers, but also recognising people who family responsibilities and it won't work for everyone, and I think we can find that balance.
Simon Says
We're really one hundred percent optimized for letters and we're not one hundred percent optimized for parcels
But if you take Sundays as a, for instance, you know all of the research that we found now is that people would love this seven day parcel service.
Sundays were told from the consumer perspective is worth half a weekday, so that means on a Sunday we can do ten times more than we are actually currently doing today.
But the reality for a Sunday based on our current working practices is that we don't have the quality where it needs to be and we don't have the cost where it needs to be
And I think it's a really good example, on where we need Sunday as a regular duty.
Now, I'm not suggesting everyone works on a Sunday, just to be nice and clear as well. we're not asking for that either.
But we need Sunday as a regular duty as a regular core pattern and they are the sort of changes that we need so that we can compete and seize the opportunity that we have, and that's why we need the strings
And the other thing as well that I'll say to you all is we need the change to pay for the pay.
And I hope that gives people an idea of why it is, we're asking what we are.
# We have the right rats-just not in the right-town
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been. My BFF Clash The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
This doesn't sound good.My fear is that F/T staff will have to alter their working week to work probably a couple of sunday's a month. I cannot see how P/T or casual will slot into this as they keep mentioning the need for the experience to up the ante to improve the quality of service on Sunday's. I would work 4 day week but not including sunday so how they go about introducing this is beyond me unless it's enforced. This possibly put's us in a position where our contracts could be torn up and new one's introducing sunday working with no increase in allowances
I'm pretty sure Simon's intention is to totally tear up our present contracts and start again with new ones. That's happened to me previously when my company was taken over but at least we were offered compensation for losing our benefits, and that was in a non unionised company!
The comments seem to suggest they now expect us to work on a Sunday for the same weekday rate. I sense if they didn't they could still get sufficient volunteers to cover the Sunday work.
Can anybody explain what this paragraph actually mean
"Sundays were told from the consumer perspective is worth half a weekday, so that means on a Sunday we can do ten times more than we are actually currently doing today."
Surely we can only do 10x more if the customers order 10x parcels to arrive on a Sunday? In the past most customers seem surprised, even annoyed, we're now delivering on a Sunday.
Surely we can only do 10x more if the customers order
Many of the parcels you deliver on a Monday could be available for Sunday delivery.
The Yorks are actually sitting in our DO while the "Sunday" parcels are being delivered which to be fair a bit messed up.
Monday's aren't a particularly busy day in my DO, if we delivered those on Sunday's there would be hardly anything to deliver on Monday's, I can't see customers are sat at home on Sunday desperate for a parcel to be delivered a day earlier than usual plus if we're just delivering them a day early we're no increasing parcel numbers.
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