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Customers? What customers?

Pay talks 2022 discussion, news, LTB's RMCtv and all BUSINESS RECOVERY, TRANSFORMATION AND GROWTH AGREEMENT chat
walthmstowman
Posts: 513
Joined: 25 Sep 2022, 15:17
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Re: Customers? What customers?

Post by walthmstowman »

Superdude wrote:
03 Nov 2022, 21:58
I’m sure all the d2d customers will be happy to see they’re not even on the list of priorities. What a company.
And with these enforced changes coming in it's going to get even worse . All thanks to our arrogant CEO
LaggyBand
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Re: Customers? What customers?

Post by LaggyBand »

I’m assuming at this point this is just one office where they’re in the sh*t and it’s a manager there trying to deal with failed tracked and specials?

Not a new national policy surely.
POSTPERSON50
Posts: 511
Joined: 21 Oct 2021, 11:09
Gender: Female

Re: Customers? What customers?

Post by POSTPERSON50 »

LaggyBand wrote:
04 Nov 2022, 10:00
I’m assuming at this point this is just one office where they’re in the sh*t and it’s a manager there trying to deal with failed tracked and specials?

Not a new national policy surely.
That system has been unofficially in operation at my office for 2 years.

I know colleagues from a big office 2 towns over that told me that they do the same thing.

There will be plenty of posties not surprised to see that notice
LaggyBand
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Gender: Male

Re: Customers? What customers?

Post by LaggyBand »

POSTPERSON50 wrote:
04 Nov 2022, 10:26
LaggyBand wrote:
04 Nov 2022, 10:00
I’m assuming at this point this is just one office where they’re in the sh*t and it’s a manager there trying to deal with failed tracked and specials?

Not a new national policy surely.
That system has been unofficially in operation at my office for 2 years.

I know colleagues from a big office 2 towns over that told me that they do the same thing.

There will be plenty of posties not surprised to see that notice
Oh I know it goes on. But I’m interested to know if this is sanctioned at the top as a “usual practice” thing from now on.

It’s like if you’re not taking half your delivery (letters) then you don’t even have to tell them, cos it’s outside your “expected workload”.
tractorboy2
EX ROYAL MAIL
Posts: 545
Joined: 18 Jan 2012, 11:03
Gender: Male

Re: Customers? What customers?

Post by tractorboy2 »

qwerty2 wrote:
04 Nov 2022, 07:56
richietns wrote:
04 Nov 2022, 07:49
KnowItAll wrote:
03 Nov 2022, 23:10
transporter03 wrote:
03 Nov 2022, 20:33
So Mrs Smith has a urgent 1st class hospital letter and it doesn't
matter anymore ?. Unbelievable and to think I used to be proud to work for this company !. 38 years service here and how much longer is anyone 's guess.
Hospitals have mastered email. I mean, they send me reminders by post a few weeks in advance for no good reason, but let's not pretend we're risking lives here. Tell me a situation where a physical letter can NOT be replaced by online communication, and you might just save the whole letters industry.
There's still money in letters there not loss making yet 60%parcels 40%mail from Simons own figures,they just wants to cut headcount 3-5 day uso as for important mail hospital appointments,bank cards,insurance docs,Council letters,voting letters,s**t loads of junk mail not to mention d2ds which is a huge money earner and thats just a quick list.
There’s still money in letters - I get uncanceled stamps in every bundle every day and the odd parcel with £3 or £4 worth of stamps uncanceled
I bet most workers don’t even look at them - people reusing the stamps - losing money :arrrghhh
Most of the birthday cards you deliver are underpaid as well, and lots of businesses underpay their items too, and none of them are surcharged.
So why bother cancelling stamps. If the dispatching office can't be bothered to cancel them, nor can I. Don't have time in any case.
claretandblue
Posts: 912
Joined: 01 Aug 2007, 12:14

Re: Customers? What customers?

Post by claretandblue »

The guy who shared this has been sent home apparently.
User avatar
POSTMAN
SITE ADMINISTRATOR
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Re: Customers? What customers?

Post by POSTMAN »

claretandblue wrote:
04 Nov 2022, 11:21
The guy who shared this has been sent home apparently.
Is that the Workplace guy, cause I don't think it's his office?
I’ve been sent home to reflect. Not sure why to be fair

It seems after I did a bit of digging that it has come from the BT82 office in NI
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
claretandblue
Posts: 912
Joined: 01 Aug 2007, 12:14

Re: Customers? What customers?

Post by claretandblue »

POSTMAN wrote:
04 Nov 2022, 11:23
claretandblue wrote:
04 Nov 2022, 11:21
The guy who shared this has been sent home apparently.
Is that the Workplace guy, cause I don't think it's his office?
I’ve been sent home to reflect. Not sure why to be fair

It seems after I did a bit of digging that it has come from the BT82 office in NI
Simple Si is denying it's authenticity.
User avatar
POSTMAN
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Re: Customers? What customers?

Post by POSTMAN »

claretandblue wrote:
04 Nov 2022, 11:29
POSTMAN wrote:
04 Nov 2022, 11:23
claretandblue wrote:
04 Nov 2022, 11:21
The guy who shared this has been sent home apparently.
Is that the Workplace guy, cause I don't think it's his office?
I’ve been sent home to reflect. Not sure why to be fair

It seems after I did a bit of digging that it has come from the BT82 office in NI
Simple Si is denying it's authenticity.
I know lol :crazy:
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
claretandblue
Posts: 912
Joined: 01 Aug 2007, 12:14

Re: Customers? What customers?

Post by claretandblue »

POSTMAN wrote:
04 Nov 2022, 11:33
claretandblue wrote:
04 Nov 2022, 11:29
POSTMAN wrote:
04 Nov 2022, 11:23
claretandblue wrote:
04 Nov 2022, 11:21
The guy who shared this has been sent home apparently.
Is that the Workplace guy, cause I don't think it's his office?
I’ve been sent home to reflect. Not sure why to be fair

It seems after I did a bit of digging that it has come from the BT82 office in NI
Simple Si is denying it's authenticity.
I know lol :crazy:
Not denying it's contents though...
Acca Dacca
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Gender: Male

Re: Customers? What customers?

Post by Acca Dacca »

Whether it’s authentic or not that IS the policy of most offices at the moment
If you tolerate this, then your paid break will be next
smok3y666
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Re: Customers? What customers?

Post by smok3y666 »

I presume this has found it's way to the CWU?
Slim2none
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Gender: Male

Re: Customers? What customers?

Post by Slim2none »

Pretty confident this piece of paper doesn't fall under official secrets act. If it was an official secret then the person responsible for putting it up in the office is the one in big trouble. However, nowhere on that image does it state that this is for "company employee eyes only". Posting that picture on here is really no different than putting up a photo of a calendar or a RM van on its side on a country lane.
deadbox
Posts: 357
Joined: 27 May 2007, 11:51

Re: Customers? What customers?

Post by deadbox »

Acca Dacca wrote:
04 Nov 2022, 11:37
Whether it’s authentic or not that IS the policy of most offices at the moment
Add another question to the workplace ballot- - - Have you instructed by a manager to prioritise/ stream mail etc.
A national picture as to how widespread this practice is would be useful in negotiations
wacko74
EX ROYAL MAIL
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Re: Customers? What customers?

Post by wacko74 »

What a predictable response of mock outrage from all the workshy old timers on here who still long for the days when RM was a highly inefficient ''public service''... where mail deliveries to every household 6 days a week were more relevant and necessary than they are now.

Fair enough, the content of that poster (if it's genuine) does suggest the current USO is potentially being breached... but the current USO is a farce, an outdated, inefficient anachronism, which hopefully (for the sake of any and all posties who want to keep their job) will soon be reviewed and significantly reduced.