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Customers? What customers?

Pay talks 2022 discussion, news, LTB's RMCtv and all BUSINESS RECOVERY, TRANSFORMATION AND GROWTH AGREEMENT chat
wandle
Posts: 944
Joined: 25 Feb 2011, 17:17
Gender: Male

Re: Customers? What customers?

Post by wandle »

POSTMAN wrote:
03 Nov 2022, 19:29
BuddyElf wrote:
03 Nov 2022, 19:28
Sure Ofcom would be interested in point 4🤔
I've tweeted them, you never know.
:dance
KnowItAll
Posts: 49
Joined: 29 Jul 2009, 23:38
Gender: Male

Re: Customers? What customers?

Post by KnowItAll »

This kind of thing actually helps RM. Ofcom challenge what is going on, RM point to massive losses thus demonstrating that the USO is not financially sustainable, USO gets reduced, RM slash workforce. There is no escaping the fact that what is being paid in wages is greater than what is being paid for in postage. Blame who you like, that is a fact.
kazardaimenu
Posts: 1391
Joined: 13 Apr 2022, 19:11
Gender: Male

Re: Customers? What customers?

Post by kazardaimenu »

So failing business mail is ok as long as mrs brown gets her dildo by the end of the day.
jbo5066
Posts: 356
Joined: 06 Nov 2016, 14:31
Gender: Male

Re: Customers? What customers?

Post by jbo5066 »

In one of his replies on workplace I read this morning, Simon is saying this is a RMChat creation - hinting someone called Dave, a ex postie from Battersea who he claims is an editor on here ... He seems rattled by this posting!
kazardaimenu
Posts: 1391
Joined: 13 Apr 2022, 19:11
Gender: Male

Re: Customers? What customers?

Post by kazardaimenu »

It does seem like a p*sstake. Like why would lapsing be a priority over your own duty :chuckle
Nickvilla20
Posts: 787
Joined: 13 May 2013, 07:30
Gender: Male

Re: Customers? What customers?

Post by Nickvilla20 »

kazardaimenu wrote:
04 Nov 2022, 07:06
It does seem like a p*sstake. Like why would lapsing be a priority over your own duty :chuckle
We always get told lasping takes priority over our own rounds.
Mickeybrowneyes
Posts: 422
Joined: 12 Sep 2021, 06:18
Gender: Male

Re: Customers? What customers?

Post by Mickeybrowneyes »

KnowItAll wrote:
03 Nov 2022, 23:22
This kind of thing actually helps RM. Ofcom challenge what is going on, RM point to massive losses thus demonstrating that the USO is not financially sustainable, USO gets reduced, RM slash workforce. There is no escaping the fact that what is being paid in wages is greater than what is being paid for in postage. Blame who you like, that is a fact.
You say it's fact but is it fact....
Have to see the figures. For a company to be going from making so much profit to losing so much there has to be some managerial incompetence involved.

How much is the figure manipulated, how much how we lost because of the dispute that wasn't needed if Royal Mail shown some compromise. How much is it down to the fact that people will be skint for the next couple of years. Could the figures be manipulated to seem allot worse than they are, cause they can. How much has been spent on manager VRs and new hubs and needless amount of agency workers at extortionate bonuses manager and picket line crosses bribes.

This business can still turn over a profit when run properly. Can't go downhill so monumentally in less than a year..... Yes, many parts of the country are losing money but that's the USOs unique service. Should be subsidised by money made in big cities and urban areas. Gotta blame senior management.
richietns
Posts: 1091
Joined: 17 Oct 2011, 18:09
Gender: Male

Re: Customers? What customers?

Post by richietns »

KnowItAll wrote:
03 Nov 2022, 23:10
transporter03 wrote:
03 Nov 2022, 20:33
So Mrs Smith has a urgent 1st class hospital letter and it doesn't
matter anymore ?. Unbelievable and to think I used to be proud to work for this company !. 38 years service here and how much longer is anyone 's guess.
Hospitals have mastered email. I mean, they send me reminders by post a few weeks in advance for no good reason, but let's not pretend we're risking lives here. Tell me a situation where a physical letter can NOT be replaced by online communication, and you might just save the whole letters industry.
There's still money in letters there not loss making yet 60%parcels 40%mail from Simons own figures,they just wants to cut headcount 3-5 day uso as for important mail hospital appointments,bank cards,insurance docs,Council letters,voting letters,s**t loads of junk mail not to mention d2ds which is a huge money earner and thats just a quick list.
qwerty2
Posts: 2104
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: Customers? What customers?

Post by qwerty2 »

richietns wrote:
04 Nov 2022, 07:49
KnowItAll wrote:
03 Nov 2022, 23:10
transporter03 wrote:
03 Nov 2022, 20:33
So Mrs Smith has a urgent 1st class hospital letter and it doesn't
matter anymore ?. Unbelievable and to think I used to be proud to work for this company !. 38 years service here and how much longer is anyone 's guess.
Hospitals have mastered email. I mean, they send me reminders by post a few weeks in advance for no good reason, but let's not pretend we're risking lives here. Tell me a situation where a physical letter can NOT be replaced by online communication, and you might just save the whole letters industry.
There's still money in letters there not loss making yet 60%parcels 40%mail from Simons own figures,they just wants to cut headcount 3-5 day uso as for important mail hospital appointments,bank cards,insurance docs,Council letters,voting letters,s**t loads of junk mail not to mention d2ds which is a huge money earner and thats just a quick list.
There’s still money in letters - I get uncanceled stamps in every bundle every day and the odd parcel with £3 or £4 worth of stamps uncanceled
I bet most workers don’t even look at them - people reusing the stamps - losing money :arrrghhh
richietns
Posts: 1091
Joined: 17 Oct 2011, 18:09
Gender: Male

Re: Customers? What customers?

Post by richietns »

qwerty2 wrote:
04 Nov 2022, 07:56
richietns wrote:
04 Nov 2022, 07:49
KnowItAll wrote:
03 Nov 2022, 23:10
transporter03 wrote:
03 Nov 2022, 20:33
So Mrs Smith has a urgent 1st class hospital letter and it doesn't
matter anymore ?. Unbelievable and to think I used to be proud to work for this company !. 38 years service here and how much longer is anyone 's guess.
Hospitals have mastered email. I mean, they send me reminders by post a few weeks in advance for no good reason, but let's not pretend we're risking lives here. Tell me a situation where a physical letter can NOT be replaced by online communication, and you might just save the whole letters industry.
There's still money in letters there not loss making yet 60%parcels 40%mail from Simons own figures,they just wants to cut headcount 3-5 day uso as for important mail hospital appointments,bank cards,insurance docs,Council letters,voting letters,s**t loads of junk mail not to mention d2ds which is a huge money earner and thats just a quick list.
There’s still money in letters - I get uncanceled stamps in every bundle every day and the odd parcel with £3 or £4 worth of stamps uncanceled
I bet most workers don’t even look at them - people reusing the stamps - losing money :arrrghhh
Yes there not loss making yet.
Haditup
Posts: 195
Joined: 27 Nov 2020, 07:08
Gender: Male

Re: Customers? What customers?

Post by Haditup »

broughts wrote:
03 Nov 2022, 22:01
Be careful taking photos and who u inform remember we signed the official secrets act on entry of employment or at least I did and taking photos of rm premise’s I believe is a no no
We are now privately owned I don’t think the official secret act applies but no doubt you will be sacked.
POSTPERSON50
Posts: 511
Joined: 21 Oct 2021, 11:09
Gender: Female

Re: Customers? What customers?

Post by POSTPERSON50 »

Haditup wrote:
04 Nov 2022, 08:10
broughts wrote:
03 Nov 2022, 22:01
Be careful taking photos and who u inform remember we signed the official secrets act on entry of employment or at least I did and taking photos of rm premise’s I believe is a no no
We are now privately owned I don’t think the official secret act applies but no doubt you will be sacked.
Well, there's more to it than that. If you see those instructions in your unit, and you believe that what you are being asked to do is wrong and against the rules of the business, speak up.
It's in the national interest that you do.
POSTPERSON50
Posts: 511
Joined: 21 Oct 2021, 11:09
Gender: Female

Re: Customers? What customers?

Post by POSTPERSON50 »

To the public:

If you're planning to send 3 presents to your nephews this Christmas, don't put them in small individual parcels, pack them in one big parcel, we'll prioritise the delivery of that big parcel even though the 3 parcel method will cost you a lot more to send.

The 3 small parcels would be sitting in our office until we decide that they are worth delivering, along with the Christmas cards you sent a fortnight ago.
POSTPERSON50
Posts: 511
Joined: 21 Oct 2021, 11:09
Gender: Female

Re: Customers? What customers?

Post by POSTPERSON50 »

KnowItAll wrote:
03 Nov 2022, 23:22
This kind of thing actually helps RM. Ofcom challenge what is going on, RM point to massive losses thus demonstrating that the USO is not financially sustainable, USO gets reduced, RM slash workforce. There is no escaping the fact that what is being paid in wages is greater than what is being paid for in postage. Blame who you like, that is a fact.
We have an obligation to deliver all mail 6 days a week.
If staff are being deliberately instructed not to do that as a matter of policy, it's not the same as failing mail out of necessity due to unforseen circumstances.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72713
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Customers? What customers?

Post by TrueBlueTerrier »

KnowItAll wrote:
03 Nov 2022, 23:10
transporter03 wrote:
03 Nov 2022, 20:33
So Mrs Smith has a urgent 1st class hospital letter and it doesn't
matter anymore ?. Unbelievable and to think I used to be proud to work for this company !. 38 years service here and how much longer is anyone 's guess.
Hospitals have mastered email. I mean, they send me reminders by post a few weeks in advance for no good reason, but let's not pretend we're risking lives here. Tell me a situation where a physical letter can NOT be replaced by online communication, and you might just save the whole letters industry.

Hospitals may have mastered emails. However elderly people like my mother haven't. She does not even have an email address. she joins nearly half the population who do not regularly send or receive emails https://www.statista.com/statistics/506 ... age-group/
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