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re: Select Committee, Part 3??

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postslippete
Posts: 4031
Joined: 14 Jul 2014, 16:27
Gender: Male

Re: re: Select Committee, Part 3??

Post by postslippete »

TopperGas wrote:
15 Jan 2024, 20:19

How can every FT working 25 mins less each day for 5 weeks improve QoS?

Royal Mail expect a fall in traffic volumes in the low season. Whilst every office is different, ours have started to recruit some of the staff that worked over Xmas on permanent contracts so we will have more staff to complete the workload. They have also ceased 250 planned tabletop revisions in delivery offices and identified 24 units for national support.
On the face of it, shareholder value is the dumbest idea in the world.
postslippete
Posts: 4031
Joined: 14 Jul 2014, 16:27
Gender: Male

Re: re: Select Committee, Part 3??

Post by postslippete »

guardianangel wrote:
14 Jan 2024, 20:30

Never knew you were an accountant ,i believe a lot of people in royal mail had their hands in the till so to speak and no one will convince me differently.

Yes, unfortunately when most CEOs resign to avoid being sacked they often walk away with big pay offs. There was a lot corruption when Royal Mail was privatised. Vince Cable significantly undervalued Royal Mail costing the taxpayer £750 million the day it was privatised. Its outrageous that Vince Cable allowed Royal Mail shares to be bought exclusively by city investors at 'mates rates' and were then able to sell most of their shares within weeks of the company being floated on the stock market. They made an absolute f**ing killing.
On the face of it, shareholder value is the dumbest idea in the world.
TopperGas
Posts: 3150
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: re: Select Committee, Part 3??

Post by TopperGas »

postslippete wrote:
15 Jan 2024, 22:17
TopperGas wrote:
15 Jan 2024, 20:19

How can every FT working 25 mins less each day for 5 weeks improve QoS?

Royal Mail expect a fall in traffic volumes in the low season. Whilst every office is different, ours have started to recruit some of the staff that worked over Xmas on permanent contracts so we will have more staff to complete the workload. They have also ceased 250 planned tabletop revisions in delivery offices and identified 24 units for national support.
That still doesn't answer my question, how can every office working less hours improve QoS, some of offices may have sufficient staff but there seems numerous who are understaffed.
dazzler123
Posts: 468
Joined: 11 Oct 2021, 17:36
Gender: Male

Re: re: Select Committee, Part 3??

Post by dazzler123 »

improving quality of service just feels like a PR line, how can it be anything else if you have even less time to do an overstretched delivery
postslippete
Posts: 4031
Joined: 14 Jul 2014, 16:27
Gender: Male

Re: re: Select Committee, Part 3??

Post by postslippete »

TopperGas wrote:
16 Jan 2024, 19:14
postslippete wrote:
15 Jan 2024, 22:17
TopperGas wrote:
15 Jan 2024, 20:19

How can every FT working 25 mins less each day for 5 weeks improve QoS?

Royal Mail expect a fall in traffic volumes in the low season. Whilst every office is different, ours have started to recruit some of the staff that worked over Xmas on permanent contracts so we will have more staff to complete the workload. They have also ceased 250 planned tabletop revisions in delivery offices and identified 24 units for national support.
That still doesn't answer my question, how can every office working less hours improve QoS, some of offices may have sufficient staff but there seems numerous who are understaffed.

Can't speak for other offices, but like I said, ours have actually recruited more permanent staff and put duties back in. We still have agency workers as well.


Our business model seems to be predominantly run on overtime and not everyone wants it so we still seem to be failing the mail :cry

So your answer relies on the business putting new duties back in and recruiting permanent staff. One really does compliment the other imho because a lot of our staff either went on sick or left when they made our walks too big. Managers who are forced to keep costs down whilst also trying to show that QoS has improved are more than likely cooking the books.
On the face of it, shareholder value is the dumbest idea in the world.
thedonkey
Posts: 141
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Re: re: Select Committee, Part 3??

Post by thedonkey »

The select commitee has no power to enforce anything. They can only make recommendations to various bodies (ofcom).

On my opinion Thompson lied under oath on his second appearance by repeating the false claims he made during his first. In effect commiting perjury and contempt of parliament and there has been no consequences.
HTPostman
EX ROYAL MAIL
Posts: 1500
Joined: 01 Sep 2008, 23:53
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Re: re: Select Committee, Part 3??

Post by HTPostman »

The select committee is like the Christmas panto. We all boo and hiss at the villain but at the end of the show he smiles and takes a bow.
The day is gonna come when we’re all gonna have to testify.

526
clashcityrocker
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Re: re: Select Committee, Part 3??

Post by clashcityrocker »

HTPostman wrote:
18 Jan 2024, 09:30
The select committee is like the Christmas panto.
Oh No It isn't.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
qwerty2
Posts: 1914
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: re: Select Committee, Part 3??

Post by qwerty2 »

clashcityrocker wrote:
18 Jan 2024, 09:46
HTPostman wrote:
18 Jan 2024, 09:30
The select committee is like the Christmas panto.
Oh No It isn't.
Oh yes it is :crazy:
TopperGas
Posts: 3150
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Gender: Male

Re: re: Select Committee, Part 3??

Post by TopperGas »

thedonkey wrote:
17 Jan 2024, 19:51
The select commitee has no power to enforce anything. They can only make recommendations to various bodies (ofcom).

On my opinion Thompson lied under oath on his second appearance by repeating the false claims he made during his first. In effect commiting perjury and contempt of parliament and there has been no consequences.
He has left the business?
thedonkey
Posts: 141
Joined: 28 Nov 2016, 13:57
Gender: Male

Re: re: Select Committee, Part 3??

Post by thedonkey »

I am aware he has left the business. My gripe is that there has been no legal consequences for him.
pieoftheday
Posts: 1824
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: re: Select Committee, Part 3??

Post by pieoftheday »

postslippete wrote:
15 Jan 2024, 22:17
TopperGas wrote:
15 Jan 2024, 20:19

How can every FT working 25 mins less each day for 5 weeks improve QoS?

Royal Mail expect a fall in traffic volumes in the low season. Whilst every office is different, ours have started to recruit some of the staff that worked over Xmas on permanent contracts so we will have more staff to complete the workload. They have also ceased 250 planned tabletop revisions in delivery offices and identified 24 units for national support.
Our office has cancelled the table top revision due in March, it will now be a full revision based on.the geo route information etc that they used over 2 years ago which brought the office to a grinding halt :Applause
SpacePhoenix
MAIL CENTRES/PROCESSING
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Re: re: Select Committee, Part 3??

Post by SpacePhoenix »

pieoftheday wrote:
19 Jan 2024, 17:49
postslippete wrote:
15 Jan 2024, 22:17
TopperGas wrote:
15 Jan 2024, 20:19

How can every FT working 25 mins less each day for 5 weeks improve QoS?

Royal Mail expect a fall in traffic volumes in the low season. Whilst every office is different, ours have started to recruit some of the staff that worked over Xmas on permanent contracts so we will have more staff to complete the workload. They have also ceased 250 planned tabletop revisions in delivery offices and identified 24 units for national support.
Our office has cancelled the table top revision due in March, it will now be a full revision based on.the geo route information etc that they used over 2 years ago which brought the office to a grinding halt :Applause
COM been ordered by higher up to rip a load of hours out of your office?
pieoftheday
Posts: 1824
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: re: Select Committee, Part 3??

Post by pieoftheday »

SpacePhoenix wrote:
19 Jan 2024, 19:45
pieoftheday wrote:
19 Jan 2024, 17:49
postslippete wrote:
15 Jan 2024, 22:17
TopperGas wrote:
15 Jan 2024, 20:19

How can every FT working 25 mins less each day for 5 weeks improve QoS?

Royal Mail expect a fall in traffic volumes in the low season. Whilst every office is different, ours have started to recruit some of the staff that worked over Xmas on permanent contracts so we will have more staff to complete the workload. They have also ceased 250 planned tabletop revisions in delivery offices and identified 24 units for national support.
Our office has cancelled the table top revision due in March, it will now be a full revision based on.the geo route information etc that they used over 2 years ago which brought the office to a grinding halt :Applause
COM been ordered by higher up to rip a load of hours out of your office?
Very possibly, just like last time which didn't work , just like we told them....