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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Coronavirus discussion forum.
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POSTMAN
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by POSTMAN »

Our priorities in light of coronavirus are clear. They are:
  • 1. Protect our people – health comes first
    2. Protect our country
    3. Protect our company
In light of coronavirus we have made some temporary changes to our operational processes to increase social distancing and continue to support our ‘health comes first’ principle. Government advice is that, wherever possible, people should stay two metres apart in order to manage the risk of exposure to the virus. This builds upon a number of measures we’ve already put in place in the operation.

1. New ways of working in delivery

Delivery office managers should ensure that the following changes are put in place:
  • 1. One person, one van rule. There should be only one person in a Royal Mail vehicle at any one time. This could be implemented in a number of ways. For example, completing walks on foot in a starburst approach from the office, using a remote start option or changing shift patterns to allow dual use of vehicles
    2. Arrange indoor and outdoor operations to adhere to the two metre social distancing guidelines
    3. Cease WTLL sessions, and implement small touchpoint huddles adhering to social distancing rules
    4. Everyone should wash their hands when coming in to and leaving the office, as well as at regular times during the day
Operations managers will arrange conference calls with delivery office managers first thing ‪tomorrow morning‬ to go through these changes in more detail. Different processes will be needed in different offices. Local solutions and collaborative working are key. There will not be a one size fits all solution. On these calls, we will work through any other detailed options to increase social distancing.

Please discuss these with your operations manager, your CWU rep and your wider team to see what will work for your unit. The list is not prescriptive or exhaustive. If you have other ideas that are safe and can be deployed then please feed them back through your line manager.

Please brief your teams in small huddles, observing social distancing guidance - not WTLL sessions - at the earliest opportunity.

2. New ways of working in processing

In processing, the following changes are being put in place:
1. Standard ways of working are being revised to ensure that, wherever possible, people stay two metres apart
2. Processes have been reviewed to minimise passing of work between colleagues
3. Cleaning of PDAs will be required when handing over between colleagues
4. Good hand hygiene must be maintained to minimise the risk of any infection


Detailed standard operating procedures will be provided to assist best practice in work areas. Further information will be cascaded through the line tomorrow.

3. New ways of working in distribution

In distribution, the following changes are being put in place:
  • 1. Social distancing protocols will be put in place in the traffic offices for handover of keys and instructions to drivers
    2. PPE must not be shared between individuals
    3. Ensure all tools, such as PDAs, are cleaned after use
    4. Face to face handovers need to be completed two metres apart, wherever possible
Detailed standard operating procedures will be provided to assist best practice in work areas. Further information will be cascaded through the line tomorrow.

Keep up to date with wider changes

The situation regarding the spread of the coronavirus is fast-moving. The safety, health and wellbeing of our employees, members of the public and the communities in which we operate is paramount.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
vinny79
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Joined: 21 Mar 2020, 18:55
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by vinny79 »

So once again a wooly agreement,

Just like everything.

Local agreements

Bah
miles_peters
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Joined: 19 Jul 2014, 12:29
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by miles_peters »

unacceptable.

ROYAL MAIL HAS FAILED ITS ENTIRE WORKFORCE.
ssdd
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by ssdd »

RM are a bit late in implementing these measures. Mind you, a lot of supermarkets have been also...
Flashman_
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by Flashman_ »

So my boss knew about this one person one van rule when he sent me out to do lapsing with a non driver today?
Zicomurphy
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Joined: 24 Oct 2014, 06:40
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by Zicomurphy »

How do they propose cleaning the pdas? Soap and water?
Zicomurphy
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by Zicomurphy »

And why is cleaning of pdas only mentioned under processing and not delivery?
Acca Dacca
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by Acca Dacca »

Flashman_ wrote:So my boss knew about this one person one van rule when he sent me out to do lapsing with a non driver today?
no

this has just been announced
If you tolerate this, then your paid break will be next
5plusbonusball
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Location: up north of watford

Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by 5plusbonusball »

miles_peters wrote:unacceptable.

ROYAL MAIL HAS FAILED ITS ENTIRE WORKFORCE.

Can't we have like buttons like twitter! :wink:
Why are lino's paid full-time ??
ripio
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Joined: 06 Sep 2008, 23:32
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by ripio »

Regular hand washing throughout the day, impossible, so the whole thing is a non starter.
doveston
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Joined: 10 Apr 2007, 23:32

Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by doveston »

So how does the remote start option work?
worktotime
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Joined: 14 May 2010, 20:47
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by worktotime »

so whats new then ? :crazy: so the driver drives out to the delivery ( 10 mins ) to 1st loop, then the non driver walks from the office to his 1st loop ( 30 mins ) then so on to all the loops , meal relief driver sits in van , non driver stands outside to have his meal relief , and when finishing driver takes ( 20 mins ) back to the office and non driver walks back ( 50 mins ) back to the office and we all finish happily ever after :Applause , AND STILL NO MENTION OF ANY CLEANING STUFF OUTSIDE THE OFFICE , what a load of shite and these people are clueless of what goes on everyday on delivery . surely the CWU aren't going to accept this and put pressure on the office reps to sort this vague reply when they are telling people to stay indoors.
Jahpostie
EX ROYAL MAIL
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by Jahpostie »

Surely they just hire extra vans. Simples. Oh I forgot it's Royal Mail. (I know some don't drive but seems to me the best solution)
worktotime
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Joined: 14 May 2010, 20:47
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by worktotime »

miles_peters wrote:unacceptable.

ROYAL MAIL HAS FAILED ITS ENTIRE WORKFORCE.
to true , AGAIN , clueless.
HTPostman
EX ROYAL MAIL
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Joined: 01 Sep 2008, 23:53
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Royal Mail brief to managers : New ways of working in delivery, processing and distribution

Post by HTPostman »

I’ll go in tomorrow see what the new methods are. If they are unsatisfactory (highly likely) I’m self isolating for 14 days. I hope everyone else does. A lot is going to happen in 2 weeks, I think there’s zero chance we’ll still be delivering in a few weeks, so it’s not like I’ll be hauled over the coals when I return after the shutdown.
The day is gonna come when we’re all gonna have to testify.

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