Ricky McAulay delivery director on trials : Clocking in and out machines

[SpacePhoenix]

I believe guys that the idea is to ditch the before 1pm thing for specials and it will just be next day guaranteed .

Tracked and SDs essentially combined into one product but with the "premium version" (higher compensation) done in SD lockers?

[Grumpyoldmailman]

Maybe something like DPD do with a 1 hour delivery slot.

[Ren Hoëk]

I believe guys that the idea is to ditch the before 1pm thing for specials and it will just be next day guaranteed .

I honestly think that would be a good idea. Our customers don't seem to care that its before 1pm or not. Most people aren't in anyway and those that are waiting in would appreciate it to be more like 9/10am guaranteed so they could get on with their days. Which we already have a product for. I think most people get the 1pm's for the extra cover that comes with it and are happy to collect it the next day having missed it. The faff it creates having to cut off and do one letter at 1pm when our last letter times are only an hour later!

Do away with it. Offer next day guaranteed with in flight redirection and tracking like our competitors do. Considering that MUST be an ambition of RM the only logical conclusion is that specials and tracked will be handed to dedicated packet drivers as those products would be too unreliable with an on foot letters and small packets postie.

[SpacePhoenix]

Do away with it. Offer next day guaranteed with in flight redirection and tracking like our competitors do. Considering that MUST be an ambition of RM the only logical conclusion is that specials and tracked will be handed to dedicated packet drivers as those products would be too unreliable with an on foot letters and small packets postie.

Many of our competitors offer give time slots/estimates and you can also see where the driver is on a map once they're within a certain number of deliveries before your own

[Ren Hoëk]

Do away with it. Offer next day guaranteed with in flight redirection and tracking like our competitors do. Considering that MUST be an ambition of RM the only logical conclusion is that specials and tracked will be handed to dedicated packet drivers as those products would be too unreliable with an on foot letters and small packets postie.

Many of our competitors offer give time slots/estimates and you can also see where the driver is on a map once they're within a certain number of deliveries before your own

Yup, Had that with DPD. Very good. Something RM would be mad not to replicate.

[apple]

I believe guys that the idea is to ditch the before 1pm thing for specials and it will just be next day guaranteed .

I honestly think that would be a good idea. Our customers don't seem to care that its before 1pm or not. Most people aren't in anyway and those that are waiting in would appreciate it to be more like 9/10am guaranteed so they could get on with their days. Which we already have a product for. I think most people get the 1pm's for the extra cover that comes with it and are happy to collect it the next day having missed it. The faff it creates having to cut off and do one letter at 1pm when our last letter times are only an hour later!

Do away with it. Offer next day guaranteed with in flight redirection and tracking like our competitors do. Considering that MUST be an ambition of RM the only logical conclusion is that specials and tracked will be handed to dedicated packet drivers as those products would be too unreliable with an on foot letters and small packets postie.

last letter times is not 2 pm -----We aim to make one delivery every day, Monday to Saturday. These are scheduled to be completed: Addresses in urban areas - by 3pm. Addresses in rural areas - by 4pm (subject to exceptions for remote areas with limited transport infrastructure such as the Highlands and Islands)

thing with specials is most I have done they just want the higher insurance, not bothered when it gets there, some do I know, I have heard them say about LAT s before but they have started to mention next day delivery items as now, they mentioned it in the courier [ yes I read it, you have to know your enemy] but I haven't heard what he means by next day delivery items, yet.

[Celgar]

More collections on delivery

Firms collections & collections from post offices cannot be added to delivery walks but postbox collections could be added to them. Some posties would lose their collection duties but it would provide a saving to RM and be far less destructive than the new parcel strategy which will effectively wreck our jobs.

[Ren Hoëk]

I believe guys that the idea is to ditch the before 1pm thing for specials and it will just be next day guaranteed .

I honestly think that would be a good idea. Our customers don't seem to care that its before 1pm or not. Most people aren't in anyway and those that are waiting in would appreciate it to be more like 9/10am guaranteed so they could get on with their days. Which we already have a product for. I think most people get the 1pm's for the extra cover that comes with it and are happy to collect it the next day having missed it. The faff it creates having to cut off and do one letter at 1pm when our last letter times are only an hour later!

Do away with it. Offer next day guaranteed with in flight redirection and tracking like our competitors do. Considering that MUST be an ambition of RM the only logical conclusion is that specials and tracked will be handed to dedicated packet drivers as those products would be too unreliable with an on foot letters and small packets postie.

last letter times is not 2 pm -----We aim to make one delivery every day, Monday to Saturday. These are scheduled to be completed: Addresses in urban areas - by 3pm. Addresses in rural areas - by 4pm (subject to exceptions for remote areas with limited transport infrastructure such as the Highlands and Islands)

thing with specials is most I have done they just want the higher insurance, not bothered when it gets there, some do I know, I have heard them say about LAT s before but they have started to mention next day delivery items as now, they mentioned it in the courier [ yes I read it, you have to know your enemy] but I haven't heard what he means by next day delivery items, yet.

Sorry, In our office Monday, Tuesday, Friday and Sat our last letter time is roughly 2pm. 2:30 ish for Wednesday Thursday. That's a fact. I cant speak for other offices.

[apple]

I believe guys that the idea is to ditch the before 1pm thing for specials and it will just be next day guaranteed .

I honestly think that would be a good idea. Our customers don't seem to care that its before 1pm or not. Most people aren't in anyway and those that are waiting in would appreciate it to be more like 9/10am guaranteed so they could get on with their days. Which we already have a product for. I think most people get the 1pm's for the extra cover that comes with it and are happy to collect it the next day having missed it. The faff it creates having to cut off and do one letter at 1pm when our last letter times are only an hour later!

Do away with it. Offer next day guaranteed with in flight redirection and tracking like our competitors do. Considering that MUST be an ambition of RM the only logical conclusion is that specials and tracked will be handed to dedicated packet drivers as those products would be too unreliable with an on foot letters and small packets postie.

last letter times is not 2 pm -----We aim to make one delivery every day, Monday to Saturday. These are scheduled to be completed: Addresses in urban areas - by 3pm. Addresses in rural areas - by 4pm (subject to exceptions for remote areas with limited transport infrastructure such as the Highlands and Islands)

thing with specials is most I have done they just want the higher insurance, not bothered when it gets there, some do I know, I have heard them say about LAT s before but they have started to mention next day delivery items as now, they mentioned it in the courier [ yes I read it, you have to know your enemy] but I haven't heard what he means by next day delivery items, yet.

Sorry, In our office Monday, Tuesday, Friday and Sat our last letter time is roughly 2pm. 2:30 ish for Wednesday Thursday. That's a fact. I cant speak for other offices.

its ok, do you mean your scheduled to finish at those times? the official last letter times are as stated, sadly I'm in a office thats at the back of beyond lol

[SpacePhoenix]

thing with specials is most I have done they just want the higher insurance, not bothered when it gets there, some do I know

either that or they want to be able to track their item through the system. If RM made Tracked available to everyone then I reckon the amount of SDs going through the system would really drop.

I can understand the reasoning behind the customs charge foreign items going via the SD system but what's the reasoning behind the other foreign stuff that goes through the SD system - why doesn't it go through the system as Tracked?

[Celgar]

Next day delivery items refers to recipients ordering items late in the day or evening and wanting to receive the item the following day but not by a guaranteed specific time on that day. I was thinking they were referring to SDs but as others have pointed out the SDs cannot be moved to the LATs as they will be delivering after 1300 and into the night.
Currently the general public cannot access the Tracked product service to post items so the SD product is needed for them to use. I think eventually the SD product will be dropped and everyone will be able to use the Tracked product. The only query on this will be regarding the increased insurance/compensation that comes with the SD service. Maybe they will add that to the Tracked service or offer an additional charge on top for valuable or irreplaceable items to be posted.

[Celgar]

thing with specials is most I have done they just want the higher insurance, not bothered when it gets there, some do I know

either that or they want to be able to track their item through the system. If RM made Tracked available to everyone then I reckon the amount of SDs going through the system would really drop.

I can understand the reasoning behind the customs charge foreign items going via the SD system but what's the reasoning behind the other foreign stuff that goes through the SD system - why doesn't it go through the system as Tracked?

There seems no rhyme or reason behind which items get picked out from foreign items to be marked and treated as SDs. Quite often they do not require a signature and sometimes look like or are the items China Post send out at virtually no cost thanks to China still being classed as a third world country. My best guess is that RM do it **** us off as quite often the addresses are at far flung points on our walks requiring us to leave our routes. Having said that as far as I know only the official UK SDs have to be delivered by 1300 and no come back or telling off is received after delivering the foreign ones after 1300.

[apple]

thing with specials is most I have done they just want the higher insurance, not bothered when it gets there, some do I know

either that or they want to be able to track their item through the system. If RM made Tracked available to everyone then I reckon the amount of SDs going through the system would really drop.

I can understand the reasoning behind the customs charge foreign items going via the SD system but what's the reasoning behind the other foreign stuff that goes through the SD system - why doesn't it go through the system as Tracked?

often thought that mate, we have a manger that tells everyone to get there for 1pm, if it comes from the locker, so it comes all the way from China for a 1pm scan lol, he won't listen, I think he just has a blanket decision so no one gets confused and drops a bollock, getting them in tracked would make sense, all I have heard is they need to be scanned, so why not go through tracked?

[apple]

thing with specials is most I have done they just want the higher insurance, not bothered when it gets there, some do I know

either that or they want to be able to track their item through the system. If RM made Tracked available to everyone then I reckon the amount of SDs going through the system would really drop.

I can understand the reasoning behind the customs charge foreign items going via the SD system but what's the reasoning behind the other foreign stuff that goes through the SD system - why doesn't it go through the system as Tracked?

There seems no rhyme or reason behind which items get picked out from foreign items to be marked and treated as SDs. Quite often they do not require a signature and sometimes look like or are the items China Post send out at virtually no cost thanks to China still being classed as a third world country. My best guess is that RM do it **** us off as quite often the addresses are at far flung points on our walks requiring us to leave our routes. Having said that as far as I know only the official UK SDs have to be delivered by 1300 and no come back or telling off is received after delivering the foreign ones after 1300.

yes your right, I always leave them, only thing that goes for 1pm are RM specials rest can wait

[Celgar]

I also don't have any problem with any secure method of clocking in and out and don't see why the union still seem to object to it. I am also unsure why RM want it as they surely do not realise how much work is done before and after duty time on a regular basis much of which is currently not paid for.
I can only assume RM do not intend to use this data to pay for all work completed but to chase down the small number of posties that for whatever reason are finishing before duty time on a regular basis. Ideally this new clocking in system would provide automated payment for work completed before and after duty time but I am probably living in a dream for that to happen.
On the subject of trials for the new parcel strategy are RM going to check out all aspects including adding a sixth more delivery points to all walks ?? I bet they will not as this is the factor that will make their new strategy unworkable or at least not completable within duty time. More unpaid work......