28 Oct 2019, 19:58
28 Oct 2019, 23:07
29 Oct 2019, 18:36
29 Oct 2019, 18:39
Ali831 wrote:My recruitment process did follow the standard routine but was quite drawn out. I was put on the waiting list but contacted within a week with a start date part time 35 hour contract. Day 1, induction. Day 2 videos at the DO. Day 3 with a buddy on a walking route with a HCT & shown how to do the frame. Day 4 & 5 followed the same pattern. From then on I have been on the same walk on my own including doing my own frame in the morning. Otherwise I have pretty much picked things up as I have gone along. I dont know what day off I am on until approx the weds/thurs of the week before. Managers I only know their first names and fellow posties names if I hear someone else call them. I got my initial uniform on day 3 but I am now trying to find out about getting the rest now I am in week 7 of employment. It's hard work my route isnt easy and I walk on average 13 miles a day. Lost weight, given up on the royal mail shoes, got soaked nearly everyday but I am enjoying that side of the job but training on some things wouldn't go amiss
29 Oct 2019, 18:54
itinerant wrote:Your experience appears to be very typical for a new starter and is the similar to mine when I joined 2 years ago. There was a huge difference between what the Induction course trainer told me would happen and the reality! I could not believe how things were "managed" in terms of new starters.
That said I would say stick with it if you generally enjoy the work. Things will get better and although we are about to enter a very busy period, that is actually a good experience (or will feel like it once you get to the other side of Xmas!!). I joined a couple of years ago in the middle of November and was on my own on a single van duty after just a couple of days training and it was really tough, especially with the amount of mail/packets at that time of year. I stuck with it though and really enjoy the job, I worked in an office for 25+ years before switching and would never go back.
In terms of your rotational day off I think it depends on the office. We don't have a problem in our office and everyone gets there expected rotational days off but you do see posts on this site that part-timers elsewhere sometimes only get Tuesdays off etc and can never get a saturday off.
01 Nov 2019, 18:52
01 Nov 2019, 20:42
PostmanA wrote:It’s extremely rare for my local DO to advertise any vacancies, let alone permanent ones, so I do consider myself lucky to have got the job.
My hiring process has been extremely straightforward (Time between applying, finishing the online assessment, interview, and a job offer a day after my interview actually, etc.).
The not so lucky part starts after starting the job itself:
Fellow posties are brilliant, it’s the chaos regarding training (Or lack of it , the person that I was supposed to shadow wiggled their way out of it and I ended up shadowing somebody else, and they weren’t happy that they ended up with the useless new starter! All this while the person being paid for the training had spent the grand total of 20 minutes with me altogether), I was told that I was supposed to spend the first week in a room watching videos (+18 Joking!) So Royal Mail is actually giving the budget to train new starters I suppose, but it never happened! And the uniform (Hitting 3 weeks now, nothing), up till now, I don’t even know how would I request a day off, or if I was allowed to even dream about a day off during probation
I have heard a few worrying things regarding being part time and since no one’s answering any questions in my DO, I’m hoping someone will in here:
I heard that as a part time contract, my rotating day off will always be decided last minute and I’d have to look for the sheet when it’s out (Friday/Saturday) to know which day I’ll be off, while full time employees will have an accurate plan for months ahead, is this true? Or is it local DO policy?
Training, I’m coping OK with the physical part of the job, the frame is the part that I could do with more time to get used to as I’m always ending up starting my duty later than others, which means I finish late. Any advice as to how to approach the matter with local manager? Or will it fall on deaf ears?
I ‘passed’ the driving assessment, the state of the van was shocking however (The van was buried under a thick layer of mud Tyre pressure was almost half what they should be for 3 out of the 4 tyres, screen wash was empty, and there were more leaves in the foot well than what’s in my green bin, and it’s not just seasonal, the instructor said that this DO is one of the worst in the area regarding the state of the vans so it’s not just me being a clean freak). I’m not allowed in a van yet however, still pushing a pram every morning so I'm not worried about this just yet
If things carry on going the way they are, I might consider leaving because it feels like I was dropped into the deep end and in a very busy time of year as well. I like the job, and I know I am lucky to get it, but new starters shouldn’t have to cope with neglect while expected to preform well without any training. It’s just wrong.
Sorry for ranting, but this might help others looking to join RM get an insight to how it actually is in some DOs.
Any advice/thoughts are greatly appreciated.
04 Nov 2019, 19:52
blacov wrote:Hi there,
Let me write a couple of things for you. Myself having done 6 months as postie I realised that being spare means:
I’m not actually a spare, I was assigned a duty that I have been doing since I started.
1. Your day off is to be decided last minute. It doesnt matter part time or full time if it helps
That’s fine, it’s not the end of the world, as long as everyone’s going through the same process.
2. You get to get thrown at the deep end often as I am sure each office has people who get to choose (my office has) what they want to cover (we are talking spare people). You obviously as a newest person get the crumbs.
I did expect this, apparently the duty that I’m on is number 3 on the worst duties in the office,
3. State of the vans is generally terrible. You are actually doing not too bad being on HCT walk. I personally prefer working on my own. I covered various duties from hct walks, driving duties and occasionally I get to go out in a van on my own. However if you have a nice partner it is great.
I prefer working on my own too, but learning on my own is a completely different story. I did learn most of it by try and error, which costs time, so not ‘fast enough’ is what I kept getting.
4. Looks like I've been lucky as I got to spend 3weeks with workplace coach on the same van share duty. I am pretty sure you should be given similar training. I also want to point out that as you work with different people you always learn new things.
I would say my training was disappointing, it was just helping someone with their duty and not actually shadowing them and learning from them, we were going separate ways to finish delivering rather than shadowing so I could learn something useful.
5. I can confirm that at the beginning you are entitled to uniform however your allocation is limited.
So far, I have received nothing other than wrong size pair of shoes.
I would advise to speak to your DOM about your concerns or try get some tips from fellow postmen. Usually they are happy to help.
Only thing manager’s concerned about is the DO’s scores, and the welfare of the popular staff and their relations. The friendly posties are great and helpful though, but once I'm out on my own delivering, there's no one to ask for anything
04 Nov 2019, 22:34
05 Nov 2019, 21:00
Ali831 wrote:Since replying to your post last week i was still unable to order my full uniform entitlement online so I phoned them direct. A few days later I got it all including things I didn't even order like a selection of hats, belt and another high viz. I would call them direct and chase yours up they are really helpful
06 Nov 2019, 17:03
PostmanA wrote:Ali831 wrote:Since replying to your post last week i was still unable to order my full uniform entitlement online so I phoned them direct. A few days later I got it all including things I didn't even order like a selection of hats, belt and another high viz. I would call them direct and chase yours up they are really helpful
I saw the numbers at the back of my payslip and mentioned it to my ‘coach’ when I glanced them at the end of last week, they looked a bit ‘upset’ when I did and said that the uniform should be here by ‘the end of next week’, the look on their face seemed as if they were asking me not to do it till then, so I won’t.
I personally think someone ‘forgotten’ to pass my order form, but then again I did get a pair of wrong size shoes with my name on it so I don’t know what to think.
There was a small ‘situation’ with my manager at the end of last week as well and my patience ran out. I didn’t cross any lines and they soon realised that they were blaming me for someone else’s fault and that the manager themselves were another victim of the ‘blame the new starter’ game.
Managers are supposed to be smart enough not to be manipulated, some aren’t.
06 Nov 2019, 20:25
smartecosse wrote:Phone dimensions direct yourself.....you'll have the full new starters entitlement of uniform within a couple of days.
No need to involve your less than helpful manager at all.
11 Nov 2019, 19:41
11 Nov 2019, 21:36
New Entrants whose contract of employment with Royal Mail exceeds 13 weeks are entitled to a basic uniform allocation from day 1
To order your basic uniform please contact the uniform helpdesk on 01332 697118.
Once you have been with the business for 6 weeks (and providing you will be employed for 13 +weeks) you will be entitled to your order your full uniform allocation
To do this please contact the uniform helpdesk and request your role is changed to Full Time, you will then be able to order your remaining uniform allocation online.
11 Nov 2019, 23:45
20 Nov 2019, 20:36
Janet Brum wrote:They won`t issue you with a waterproof rain coat if you are less than 6 weeks in the job.
Buy a cheap waterproof coat from Lidl or similar and wear it until you get the uniform one.
24 Nov 2019, 12:51
PostmanA wrote:Janet Brum wrote:They won`t issue you with a waterproof rain coat if you are less than 6 weeks in the job.
Buy a cheap waterproof coat from Lidl or similar and wear it until you get the uniform one.
I understand where the 6 weeks’ wait policy is coming from budget background in case new starters decide to leave, but then again some people, perhaps like myself, would’ve appreciated being provided with adequate clothing to do the job that they applied for, or at least be informed about the 6 weeks’ wait before using their own expensive gear.
There has been ZERO communication from my incompetent manager/s nor the ‘coach’, 90% of the information I know is sourced from fellow posties or from this forum. Royal Mail has a lot to be ashamed of regarding new starters, if people usually leave within 6 weeks? Perhaps this is one of the reasons why.
I have not left, yet. Other than a few bullies and the incompetent system of how the DO is run, I can honestly say that this is the easiest money I’ve ever earned.
I don’t think my 6 months probation will end in a successful offer if my manager remains the same, they aren’t the best, and I’ve put my foot down every time I was ‘told’ to do someone else’s job, they don’t like it, but I won’t be anyone’s doormat nor will I be working to put money in anyone else’s pockets while they’re sat home having a drink.
Royal Mail is losing to the competition, and the reasons are crystal clear for me now.