Royal Mail Recruitment & Selection - poor show!

[steph555]

I felt I must write on this forum, regarding the recruitment & selection process for Royal Mail, on behalf of my husband.

He has applied to the Portsmouth office on three occasions and requires extra time for the online assessment (indicated on his application) due to mild Dyslexia. Each time, he has had to chase the follow up email to give him this time. After applying again 2 weeks ago, he did not chase the email until a few days later and was advised he was now too late for the application!!
Surely this lack of follow up, by whoever deals with the recruiting, is disgraceful and almost discriminatory. If a person needs extra time, not identifying this, is poor practice. He has complained, but heard nothing back.

When my husband was successful previously and got an interview, the guy interviewing, asked him about the Dyslexia; invited him outside to read a number plate, then promptly told my husband ''that Dyslexia is the worst kind of disability to have, his wife told him and she's a nurse''?!

If anyone from HR is reading this, you really need to address the hiring process, particularly for those with a disability.

Thanks for reading