LTB237/16 Royal Mail - HR Services: Customer Perception Incentive Scheme (CPSI) - Quarter 4

[TrueBlueTerrier]

CWU.org
15 April 2016
LTB237/16 Royal Mail - HR Services: Customer Perception Incentive Scheme (CPSI) - Quarter 4

No. 237/2016

15 April 2016

ROYAL MAIL – HR SERVICES: Customer Perception Incentive Scheme (CPSI) – QUARTER 4


Dear Colleagues

I would like to advise Branches that our members working in Royal Mail HR Services have achieved a score of 52 in the CPSI Survey against a target of 50. As a consequence, all members will receive the full Quarter 4 payment of £250 (pro-rata for part-timers) with April salaries.

Total Payment of £1000

This payment means that members will have received the full potential of £1000 for 2015/16, having exceeded all quarterly targets. I would like to congratulate all members for their hard work and efforts again this financial year.

Any queries in relation to this LTB should be directed to Lea Sheridan on 020 8971 7361 or lsheridan@cwu.org

Yours sincerely


Andy Furey
Assistant Secretary