Two delivery drivers were taken hostage after a shopper took the keys to their van in a heated dispute about a mattress purchased on Amazon.
Dean Smith, from Tavistock, held the Panther Group delivery staff hostage at the side of a country road on the outskirts of Dartmoor after missing the 10am delivery of his £400 mattress.
The 44-year-old businessman took the keys to their truck and refused to return them until his mattress, which was due to be driven back to a warehouse in Taunton, was handed over.
The bizarre standoff concluded around 10.30am after police attended and - after threatening to arrest Dean - ordered the shocked drivers to deliver the goods.
Dean's Land Rover and trailer (left) and the delivery van (right)
Dean, of Lyd Gardens, said he was delighted to have stood up to a "giant like Amazon" and "fought for the common people".
He told The Herald: "I'm a man of common sense and I was not prepared to let this mattress be driven away.
"Even if they took it out of the van and left it at the side of the moor, I would have been happy. This is bureaucracy gone mad.
"They wanted to drive the mattress back to Taunton and then back to my house tomorrow. I worked in transport deliveries for seven years and this is just insane."
Dean said he returned home from his work in Plymouth for the 10am delivery of his mattress only to find the truck pulling away from his address.