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Evri driver sacked in Watton after parcels chucked

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TrueBlueTerrier
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Evri driver sacked in Watton after parcels chucked

Post by TrueBlueTerrier »

https://www.edp24.co.uk/news/25690540.e ... s-chucked/

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Children believe that their Christmas presents are dropped down a chimney by a jolly man in a red suit.

But in Watton, they are chucked into the back of a van by a rogue courier before being left damaged on the doorstep.

A delivery driver in the town has been manhandling packages so roughly that Evri has sacked him.


Footage shows the man lobbing festive deliveries, including a large box marked as "fragile", into the back of his vehicle.

Locals have been complaining about how poorly their packages - many of which are presents - have been treated in what is supposed to be the most wonderful time of the year.

In one incident, the delivery driver abandoned a pile of packages in the middle of the High Street - before crossing the road to deliver a parcel.

Adam Wallace says he ordered a Christmas gift made out of glass, only to discover the box had been squashed after being delivered by Evri.

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A bundle of parcels were left unsupervised in the High Street (Image: Supplied)

"It was an important delivery as it was a present for my mother-in-law," he said.

"It was handed to me in person. I spoke with the delivery driver about the state of the package, and he just laughed it off and shrugged his shoulders.

"Luckily, the item inside wasn't damaged."

Scott Hillier's package suffered a similar fate - turning up at his doorstep crushed and splattered with diesel.

"It had our cat's food inside," he said. "It's a hypoallergenic food, as he has bad allergies, it hasn't damaged the food, but [the diesel] is on the bag.

"We can't risk using it in case it does contaminate the food, plus it's £38 a bag, so quite pricey."

Another local claims an Evri driver chucked a fragile parcel right at their front door.

"He didn't realise I was the other side of it," she said. "I had a go at him and he didn't give a s**t, huffed that he was sorry and walked away."

The courier in question was caught on camera chucking parcels into the back of a van opposite the Original Factory Shop in the High Street on Wednesday.

A spokesman for Evri has confirmed "the driver will no longer be delivering on behalf of Evri", describing the footage as "unacceptable".

"The videos shown are unacceptable and do not reflect our high service standards," he said.

"We are committed to instilling a culture where every parcel matters and encourage those who work with us to treat every parcel like they would for themselves or a family member.

"The driver in the video was working for a third-party contractor used to support increasing volumes in the area. The driver will no longer be delivering on behalf of Evri.

"We have 30,000 plus couriers working hard to deliver around four million parcels a day in the run up to Christmas, the vast majority of whom are hard-working individuals valued by the communities they deliver to, with an average star rating of 4.6/5"

Packages ending up Evri-where
People have been having issues with Evri, which used to be known as Hermes, across the country.

In Leeds, things have become so bad that MP Dame Caroline Dinenage wrote a letter to the House of Commons stressing how many parcels "have simply been abandoned" by the company.

It read: "With Christmas fast approaching, residents are understandably distressed and frustrated by these failures, particularly where valuable gifts are involved.

"I would be grateful if you could urgently investigate these incidents and provide clarification on the steps Evri will be taking to ensure parcels are delivered safely and in line with the standards customers rightly expect."

Earlier this year, a delivery driver dubbed the 'cavalier courier' wreaked havoc across north Norfolk.

Locals were forced to go to extraordinary lengths to retrieve their parcels, which had been placed in hedges, on paths, on roads, in undergrowth and even in bins - sometimes up to 200 metres from the correct address.

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Parcels were left in front of cars, in bushes and even in bins throughout north Norfolk earlier this year (Image: Submitted)
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Dorset Plodder
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Re: Evri driver sacked in Watton after parcels chucked

Post by Dorset Plodder »

Sounds about right for EVRI. :no no TBH I get fed up listening to the horror stories from my Customers about their ''EVRI Experience''. AND they changed their name from HERPES to improve their image! :left:

God knows how half their couriers manage to keep their jobs, there's got to be a lot of management collusion in this. I don't believe they're all ''Rogue Couriers'' ..... Oh that reminds me.... perhaps it's similiar to those ''Rogue Managers'' we used to have in Royal Mail? :cuppa
Like all Wage Slaves, he had two crosses to bear: The people he worked for and the people he worked with! (Stephen Vizinczey.)