The delivery service says its aware of new scam threats as victims lose hundreds of pounds to cyber crooks.
Evri has issued an urgent warning to all customers after finding a 10 per cent increase in fake delivery scams last year. With the latest threat targeting iPhone users, the delivery service is urging Brits to remain cautious when receiving texts from the company.
Customers have recently noticed money leaving their bank accounts that they haven't authorised, with some victims losing hundreds of pounds to the vicious scams.
Primarily targeting iPhone users, the current scam involves fraudsters sending malicious fake Evri profiles to people in hope that those waiting for a delivery will click the link and unknowingly hand over their financial information.
One of the most successful scams in the UK surrounds delivery and courier messages. With masses of Brits falling victim to these cruel tricks every year, cyber crooks have managed to steal millions of pounds, reports the Mirror.
A recent survey found that over the last year 40 per cent of Brits who have experienced scams or fraud have not been able to recover the funds that were stolen from them.
Carried out by Yaspa, provider of Pay By Bank services, the study discovered that the average amount lost per person due to fraud was £765.
Tracking a 10 per cent rise in phishing scams, Evri has told its customers that it is aware of the ongoing scams and is continuously trying to take down as many malicious profiles as possible.
The company claims that in recent months it has taken down over 18,000 malicious scam sites and fake social media profiles, however the targeted attacks continue to rise.
A spokesperson from Evri said: "Evri, one of the UK's largest dedicated parcel delivery companies, is committed to protecting the privacy and security of its customers and took down more than 18,000 malicious scam sites and fake social media profiles in recent months, with 73 per cent removed within 48 hours.
"However, delivery scam messages aren’t slowing down, with an almost 10 per cent increase reported last year. Evri today issues an urgent warning about a new scam targeting iPhone users and is reminding consumers how to stay safe and avoid delivery scams."
In one of the scams identified by the delivery courier, crooks have been attaching profiles to their phishing attempts in the hope that their victims will click on the attachment. If iPhone users download the link, the profiles are then able to alter settings in the user's device without their knowledge.
Once hackers have access to your phone they can redirect traffic so it goes through the criminal's computer, which would allow them to capture and examine personal data. Alternatively, they may choose to change the security settings and policies on the device.
In another attack, victims are being asked to copy and paste a malicious link into Safari - which is only available on Apple devices.
The spokesperson added: "Evri works closely with several leading external cybersecurity partners, such as Netcraft, BT, Clickatell, and the UK Government’s National Cyber Security Centre, to identify delivery scams using Evri’s name and remove them as quickly as possible."
Language - poor language and badly written messages.
Lack of - there is a lack of a personal greeting and personal information, such as a tracking number for your delivery address.
Links - unusual links or buttons that urge customers to take action, such as paying a re-delivery fee; Evri will never charge for this.
Lee Howard, head of information risk and information security at Evri, said: "Delivery scams continue to become more sophisticated, and as a business that puts its clients and customers first, we are committed to working proactively to tackle this.
"This latest scam clearly shows scammers continue to innovate and are now turning to targeting specific consumer groups and we’re urging people to stay vigilant and re-issuing important guidance, which will protect the public."
If customers have fallen victim or have come across a scam email, this should be reported to report@phishing.gov.uk. Additionally, any suspicious texts can be forwarded to 7726 free of charge.
Consumers should also contact their bank immediately if money has taken out of their account, while also reporting the scam to Police Scotland on 101.