Yodel - 'I ordered some onion bulbs and snowdrops - and they sent me a stun gun instead'

[TrueBlueTerrier]

https://uk.news.yahoo.com/ordered-onion ... 00748.html

“I ordered some onion bulbs and snowdrops online through a garden centre and was given a code through Yodel tracking. It said they should have arrived last Tuesday, but then there was a problem with the address.

“I went back into the app and corrected it, then the parcel arrived. When I first opened it, I thought it was some sort of key fob, but I googled it and found that it was a stun gun.

“We’ve been bounced around by Yodel over my actual missing parcel for a week now, then they’ve given me an illegal weapon instead of my plants.

"I saw that there were labels underneath the one for my house, so I think they’ve stuck on the wrong address.”

David added that when the parcel first arrived on Saturday he had attempted to call Yodel’s customer service line, but was unable to speak to a person and any attempts to flag the issue over email did not work.

He was only able to speak to a person on Monday, when he said that he was told that an investigation would be opened if he did not return the parcel so it could be redelivered to its original recipient – an instruction later retracted by Yodel.

He added: “You think that there would be more stringent checks – they’ve facilitated this being delivered. Just imagine if a child or someone with nefarious intent had opened it.

“The biggest problem is that not only am I still waiting for my onions, but now I’ve got to get rid of an illegal weapon. When you press it, it sounds pretty angry. The noise it makes made my cats run away.”

A spokesperson for Yodel said that it was aware of the incident and had delivered David’s original parcel, with a full investigation launched into the incident.

They said: “The safety of our customers is our top priority and dangerous or illegal items are strictly prohibited from being sent through our network. We are investigating the matter and will assist with any enquiries as required.”

North Yorkshire Police added that an investigation had been launched into the incident after the stun gun was handed in by David.

A police spokesperson said: “On the morning of February 18, a concerned member of the public brought the illegal weapon into the police station after it was delivered to his home address in error.

“Stun guns are prohibited weapons in the UK and it is therefore an offence to possess, purchase, acquire, manufacture, sell or transfer such a weapon, without lawful authority.

“In this case, the person who received the parcel did the absolute right thing in handing it into the police.”

David later confirmed that his onions were finally delivered on Wednesday, February 18.

A 52-year-old man has been arrested on suspicion of possessing a firearm without a licence. He has been released on bail while investigations continue.