OVERRUNNING DELIVERIES OPG NOTIFICATION PROCEDURE

[TrueBlueTerrier]

OVERRUNNING DELIVERIES OPG NOTIFICATION PROCEDURE

Overunning Delivery.doc

[ldsposti]

Is this document still live because our dim says its out of date ? if it is out of date what can we use to say that you want to finnish on time there must be something written down that we can use to stop this bullying to work past your time.

[George door to dawes]

Is this document still live because our dim says its out of date ? if it is out of date what can we use to say that you want to finnish on time there must be something written down that we can use to stop this bullying to work past your time.

This is a good question! I guess the best response to that DIM is can you have a copy of the new proceedure if this one is now out of date?

[POSTMAN]

our dim says its out of date

Easy,get the twats to get the up to date one (If there is one)from the intranet and until then this one will hold the field.
Like a new one's gonna be that much different ffs!

[Blue29]

Is there any update to the Overrunning delivery doc as yet?

Also, following on from the meeting-less part timer thread is there anyway of finding out when/if the Overrunning Delivery WTL&L session has been delivered in an office.

Thanks for any info, having daily issues with this atm.

[fishtank]

Is there any update to the Overrunning delivery doc as yet?

Simple answer No...but Bob is working on it.

Outdoor Department Monthly E-Bulletin
For CWU members working in Royal Mail Deliveries, Collections, SPDO’s and ROMEC Cleaners
ISSUE 3
FEBRUARY 2012

Following numerous phone calls into the department during the last few months on the procedure for Cutting Off, the below is the wording taken directly from the agreed appendix within the Conduct Code. Discussions are scheduled to take place at national level to review this procedure and agree a simple, clear and concise set of words covering this and absorption.

PRIOR TO COMMENCEMENT
Where an employee feels that on completion of preparation he/she may experience difficulty in completing his/her delivery within the authorised time allotted, he/she should approach his/her manager as soon as possible before setting out on delivery. It will be for the manager to discuss any problem and advise the employee what particular action should be taken.

AFTER COMMENCEMENT OF DELIVERY
If an individual is prevented from completing their delivery for any reason, it is essential that this is reported immediately either by returning to the office or by telephone (telephone costs will be refunded). A written record will be kept. All employees should be informed of the local authorised arrangements, in writing, preferably in plastic card form if available.

Any members experiencing problems with Cutting Off should contact their local representative or their local Branch for assistance.

[Blue29]

Thanks

[mattymann]

One thing I've found is that all of this info is never out in plain view
for workers to refer to if they feel they are being short changed!
The management never know where it is and ultimately when you phone the office and tell them ots unlikely you'll finish on time they usually reply with "stay out and do what you can" they make it vety hard for us to stick to our allotted hours

[haddie]

I have posted the information on Union message board at my do

[TrueBlueTerrier]

http://www.cwu.org/assets/cwu/legacy-as ... re_Agr.pdf" onclick="window.open(this.href);return false; (page 12)

Annex one Royal Mail Delivery – Avoiding delay

Local work plan

Delay to mail is a serious matter and could potentially be unlawful. All
employees have a responsibility to ensure all items are processed in
accordance with the local workplan. All employees will be made aware of the
local workplan and the specific requirements of the particular job roles they will
perform. Any time mail is delayed, for whatever reason, Royal Mail employees
should attempt to correct the problem efficiently and effectively as soon as
possible.

General rules
• Employees must be made aware that mail must never be taken home at the
end of a delivery. Correct endorsement procedures and correct use of the
pouching off wallet, where appropriate, will avoid this
• Under normal circumstances, if procedures have been followed no conduct
action will be taken against individuals if it is not possible to deliver all mail
within their scheduled time
• The main aim will be to avoid the circumstances that may pose operational
difficulties to an employee and to find ways of overcoming any potential
problem at an early stage. It is also important that all employees are made
fully aware of the implications of delaying mail and the possible
consequences
• Measures must be put in place to advise employees on the course of action
to be taken when difficulties arise when managers are unavailable


Prior to commencement of delivery

On completion of their preparation, where an employee believes that they may
experience difficulty in completing their delivery within the authorised time
allotted, they should approach their manager as soon as possible before setting
out on delivery. It will be for the manager to discuss any problem and advise the
employee what particular action should be taken, including the consideration of
collection on delivery around associated post boxes to enable USO compliance.
When an employee has requested assistance on delivery, but the manager
believes that assistance is not required, the decision, along with the advice
given to the employee, should be recorded and associated with the daily traffic
volume record. The employee can have access to this record and may ask to
see it prior to commencement of their delivery.

The employee should be encouraged to see their union representative if
agreement cannot be reached. Instances where there is a difference of opinion
between the employee and the manager about what is possible during the shift
will be looked at individually within the unit on the basis of factual evidence.
Such differences will be addressed prior to the employee leaving the office for
delivery.

The employee and manager should agree a specified time to phone if full
completion of delivery workload within the allocated time proves not to be
possible. If it becomes obvious that the delivery may be a problem, the
employee can contact the manager before the arranged time.


After commencement of delivery

Where an employee is prevented from completing their delivery for any reason,
it is essential that this is reported immediately, either by returning to the office or
by phone. A written record will be kept.

All employees should be informed of the local authorised arrangements in
writing.
1

[TrueBlueTerrier]

LTB 078/17 - Royal Mail & CWU National Joint Statement Avoiding Delay (Commit to Deliver) and Reporting Standards