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LTB 138/23 - CWU Low Level Letterbox Campaign

All Health & Safety issues in here.
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POSTMAN
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LTB 138/23 - CWU Low Level Letterbox Campaign

Post by POSTMAN »

https://www.cwu.org/ltb/ltb-138-23-cwu- ... -campaign/

LTB 138/23 - CWU Low Level Letterbox Campaign
No. 138/2023

1 June 2023

Our Ref: C32/23

To: All Branches

Dear Colleagues,

CWU Low Level Letterbox Campaign:

This is an update further to LTB 058/2023, dated 9 March 2023.

Public Consultation on Reforms to National Planning Policy:


As detailed in LTB 058/23 the Health, Safety and Environment Department submitted a formal response to the Government Public Consultation on ‘The Levelling-up and Regeneration Bill’ specifically in relation to proposed reforms to the ‘National Planning Policy Framework’ which forms a section of the Bill. The Bill’s primary intention is to allow government to swiftly deliver its commitment to building 300,000 homes a year by the mid-2020s but included in the framework is the review of the infrastructure which mandates new developments to meet clear design standards amongst other things. As the Public Consultation deals with a review and revision of the planning and building regulations, a response to the Consultation was made by the CWU Health, Safety and Environment Department concentrating on our long established policy of enshrining a ‘minimum’ height for letterboxes and ‘banning all low level letter boxes’ in new homes and developments.

House of Lords:

With the ‘The Levelling-up and Regeneration Bill’ currently being considered and debated in the House of Lords, at the Committee Stage, the Health, Safety and Environment Department, engaged in dialogue with Baroness Angela Smith of Basildon, Leader of the opposition for Labour in the House of Lords and Baroness Susan Hayman of Ullock. Amendment, number 476 to the Bill was subsequently tabled proposing a minimum letterbox height in law, in line with CWU policy and the EU Standard. On 22 May, Amendment 476 came up for debate and received cross-party support. The government minister in the House of Lords Baroness Scott of Bybrook, Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities) responded favourably, quote; “It is important to ensure that doors in homes include letterboxes at a height that does not cause injury, risk or inconvenience.We intend to include the recommended height for letterboxes in revised statutory guidance.”

Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)

Following the government commitment given on 22 May in the House of Lords, the Health Safety & Environment Department has written to Lee Rowley MP Parliamentary Under Secretary of State (Local Government and Building Safety) at the Department for Levelling Up, Housing and Communities, asking when in fact are the government going to deliver on the recent commitment given in the House of Lords and importantly the commitment given in the House of Commons on Wednesday 16 January 2019, four and a half years ago, to review the building regulations statutory guidance on the position of letterboxes, to ensure that doors in homes include letterboxes at a height that does not cause injury, risk or inconvenience, as it’s been a very long time coming. This would benefit the health and wellbeing of CWU’s Royal Mail 90,000 Outdoor Delivery Members, Postmen and Postwomen across the UK. We have also written to Baroness Scott of Bybrook, Parliamentary Under Secretary of State in the House of Lords and to Lisa Nandy Labour’s Shadow Minister. A copy of the letter to the Minister Lee Rowley is attached.

UK Devolved Administrations:

As previously advised, we have additionally approached the devolved administrations of Scotland, Wales and Northern Ireland on the matter of legislating on the introduction of a minimum letterbox height, in line with CWU policy and have received positive initial replies which we are following up.

Victory for CWU Low Level Letterbox Campaign with a New Build Homes Development in Telford:

Whilst we campaign for a UK wide government ban on low level letterboxes, the Health, Safety & Environment Department continues to challenge developers, house builders and local authorities when new housing developments with low level letterboxes are brought to our attention. Many successes have been achieved but it’s an uphill battle without statutory requirements in place to convince developers to comply with the EU Standard. However, with the support of the Labour Council Leader and Deputy Leader of Telford and Wrekin Council, Wrekin Housing Group were persuaded to fund the installation of ‘Wall-Mounted Letter Boxes’ at an improved height, on a new development with 88 new houses at Overdale in Telford I’m pleased to report.

Local Government Association:

We have requested, via an approach to the Senior Vice-Chair of the LGA that the matter be raised with the Local Government Association (LGA) which is made up of 317 English councils and the 22 Welsh councils through the Welsh Local Government Association. Part of its role is to influence and set the political agenda on the issues that matter to councils so they are able to deliver local solutions to national problems and planning is one area covered. We hope that some further progress and support can be achieved via this channel.

Conclusion:

The CWU Health, Safety & Environment Department will continue its campaign towards one day seeing the regulatory change we have been promised by the government which everyone appears to support but no one has yet delivered! We will keep Branches updated.

Attachment:
https://www.cwu.org/wp-content/uploads/ ... ous....pdf
https://www.cwu.org/wp-content/uploads/ ... -Flier.pdf

Copy of letter to Lee Rowley MP Parliamentary Under Secretary of State (Local Government and Building Safety) at the Department for Levelling Up, Housing and Communities.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

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norris9
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by norris9 »

Why is it so hard to put a rule in place that people should have letterboxes at a certain height?

it's common sense. You'd have less posties off sick and less posties using the NHS....

Low letterboxes and small letterboxes are not designed ergonomically. Low letterboxes might be ideal for a squirrel trying to deliver a letter....but not us.
wally11
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by wally11 »

I've had 5 new doors on my round this year and every single one of them has a low letterbox.they are a right pain.and the letterbox bristles are all so stiff!
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Basildon Bond
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by Basildon Bond »

It's not just low letterboxes - which should definitely be banned. But also high letterboxes. Some people want a 1920s or 1930s style door and end up having the letterbox at or above shoulder height (due to steep steps leading up to the door). These are very awkward to use while holding a bundle of mail.

Therefore there should be a minimum and maximum height of a letterbox and even the size of the box should be fixed so those flat-packed bunch of flowers and Specsavers trial packs of glasses can actually be posted through the box.
guardianangel
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by guardianangel »

Another failure of the union,all the new houses on my walk all have low letterboxes.
world class male
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by world class male »

why do they think "new builds" would solve the problem?
it needs to be put to the people in charge to ban all new doors manufactured with a low level opening
yellowbelly
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by yellowbelly »

guardianangel wrote:
10 Nov 2023, 15:06
Another failure of the union,all the new houses on my walk all have low letterboxes.
It beggars belief that it's beyond the wit of local management to get involved in approaching the developer/local council/engaging in
the planning process. When the local newt protection society can stop a development in it's tracks then surely the H&S aspect of
delivering post can influence some change?!

If I have to deliver mail through a floor level letterbox sometimes it's unfortunate that it has to be folded to be forced through
the draught excluder bristles that are invariably also installed.
guardianangel
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by guardianangel »

yellowbelly wrote:
19 Nov 2023, 19:31
guardianangel wrote:
10 Nov 2023, 15:06
Another failure of the union,all the new houses on my walk all have low letterboxes.
It beggars belief that it's beyond the wit of local management to get involved in approaching the developer/local council/engaging in
the planning process. When the local newt protection society can stop a development in it's tracks then surely the H&S aspect of
delivering post can influence some change?!

If I have to deliver mail through a floor level letterbox sometimes it's unfortunate that it has to be folded to be forced through
the draught excluder bristles that are invariably also installed.
Knee pads should be royal mail issue,i always kneel down on the floor because my back wont take it anymore, then take a bag back for the amount of time getting up and down,nice one royal mail another problem not sorted .
twoloops
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by twoloops »

Reading the comments no one likes us 😩

https://x.com/fesshole/status/1915094574956945497?s=61
yellowbelly
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by yellowbelly »

Update LTB 084/25:

https://www.cwu.org/ltb/ltb-084-25-grou ... gn-update/
No. 084/25

25th April 2025

Ground-level Letterboxes – Campaign Update

Dear Colleagues,

Branches will be aware of attempts going back several years to make industry-standard recommended minimum letterbox heights mandatory under the law and of the tireless campaigning work of Dave Joyce on this issue, supported by the Outdoor Department and by my predecessors Mark Baulch and Bob Gibson.

This purpose of this LTB is to inform Branches that our new CWU Health & Safety Policy Assistant Jamie McGovern and myself, as Outdoor Secretary, are equally committed to this and to update you on our continuing campaign on behalf of circa 80,000 Royal Mail Delivery postmen and postwomen all around the UK.

While the personnel have changed, the key aim remains the same – a UK-wide ban on the installation of ground-level letterboxes in all new builds and front door replacements / renewals – by making the installation height dimensions in BSEN13724 legally mandatory in all such circumstances. The reasons why this is of importance to our Delivery members are, of course, due to the cumulative physical strain induced by constant bending right down to floor level while out on delivery and also the increased risk of dog bites through the letterbox when it is at ground level.

The industry standard, BSEN13724, referring to the letterbox as the ‘aperture’, states: ‘For ergonomic reasons the lower edge of the lowest aperture and the upper edge of the highest aperture should be at a height between 700mm (approx. 2ft 3½in) and 1700mm (approx. 5ft 7in) measured from the delivery floor level. In special cases such as groups of apertures or in historical buildings with limitations the range may be extended but should be between 400mm (approx. 1ft 4in) and 1800mm (approx. 5ft 11in).’ (P27 Annex B Installation Height of Aperture)

‘BS’ and ‘EN’

The acronym ‘BS’ stands for ‘British Standard’ and the acronym ‘EN’ stands for ‘European Norm’. BS standards are set by the British Standards Institution (BSI), which was founded in 1901 and was the first organisation of its type in the world. EN standards are set by the European Committee for Standardization (CEN), which was founded in 1961 and to which EU member-nations as well as non-EU nations belong, including the UK, Norway, Switzerland and Turkey.

Historically, the UK industry standards on this were set under BS2911:1960 and BS2911:1974. These were incorporated into BSEN13724:2002 and then BSEN13724:2013, which continues to be the industry standard today (the last four digits in each instance indicating year of publication / update).

Campaigning at Westminster and around the country

However, while being a recommended industry standard, the installation height dimensions in BSEN13724 are currently only advisory rather than mandatory under UK law. Most recently a CWU delegation consisting of the Outdoor Department, Jamie McGovern and Carl Webb, NW Regional Secretary, met with Matthew Pennycook, the current Minister of State for Housing and Planning, last month on this matter. It was a positive meeting and this conversation is currently ongoing.

Work continues at local level as well, with support growing among MPs and efforts being made to engage with local authorities on this matter. There have also been discussions with companies within the construction industry with regard to building projects at individual sites.

Please help with the campaign

While we continue, and step up, our efforts to secure this crucial tightening up of the law, the Outdoor Department and our Health & Safety Policy Assistant are asking Area Delivery Reps and Area Safety Reps in all areas to prioritise this campaign and to undertake the following:

Please monitor and note significant new build construction projects within your area;
Please make contact with the respective local authority and the company concerned with regard to these projects, ensuring that they know about the recommended letterbox placement dimensions as advised by the relevant section of BSEN13724, the reasons why the CWU is prioritising this issue and request their compliance;
Please note the details and report back to the Outdoor Department and / or Jamie McGovern.

The more progress we can make at local level, the fewer new ground-level letterboxes will be installed and the fewer postmen and postwomen will suffer from the associated risk and hazard. Also, the more information we gain, the stronger the case that can be made at national level in our ongoing efforts to secure a UK-wide ban on ground-level letterboxes in all new builds and replacements / renewals.

Your assistance in this is much appreciated and further updates will be circulated in due course.

Any enquiries to the content of this LTB should be directed to the Outdoor Department, email address: Pharacz@cwu.org.

Yours sincerely,

Tony Bouch

Assistant Secretary
Woody Guthrie
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by Woody Guthrie »

The acronym ‘BS’ stands for......
.... this entire campaign?

If anything the proliferation of non standard letterboxes has increased during this long and pointless campaign.
Style and trend will always win this particular battle, especially now that letters are an afterthought.

What they should be campaigning for are parcel friendly boxes at customer addresses not Sainsbury's.
Only dead fish follow the current
twoloops
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by twoloops »

Low level letterboxes especially with a flap attached are the worse, we have some on my walk where you have to get on your hands & knees to post the mail :arrrghhh
qwerty2
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Re: LTB 138/23 - CWU Low Level Letterbox Campaign

Post by qwerty2 »

twoloops wrote:
28 Apr 2025, 16:26
Low level letterboxes especially with a flap attached are the worse, we have some on my walk where you have to get on your hands & knees to post the mail :arrrghhh
Can we sue everyone (with a LLL)on the round if we get hurt?