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PDAs with no sound

A forum for our Mail Centre, Processing and Distribution colleagues.
PostManPAC
Posts: 2
Joined: 05 Oct 2023, 04:28
Gender: Male

PDAs with no sound

Post by PostManPAC »

We have a lot of PDAs that don’t bleep when scanning, which is frustrating both in the office and on the doorstep.

Volume is turned up and everything suggests it’s set up ok. Managers have not had any useful suggestions.

Does anyone know how to fix these? Or knows what the cause is so we can fund a solution.

Many thanks!
R5001
Posts: 308
Joined: 13 Jan 2022, 19:19
Gender: Male

Re: PDAs with no sound

Post by R5001 »

after the new update, press the icon above the slider to mute it and unmute it, it then seems to work for most of them, seems like it doesn't turn on properly the first time. Same goes for accessing the variable sliders, first time it'll just close, then if you try again it'll show all the sliders. It's a bit weird.

If you still have no sound, ring the number on the back, it might just need reinstalling, otherwise it needs replacing.
BenacreNick
Posts: 1170
Joined: 18 Jul 2022, 13:27
Gender: Male

Re: PDAs with no sound

Post by BenacreNick »

It's been dropped too many times, mine has been silent for about a year now :cuppa
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12098
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: PDAs with no sound

Post by SpacePhoenix »

The worse thing about the new update is if you get an invalid barcode, having to drop back to the menu then into scanning mode. The old way where it just beeped, said invalid barcode and you could continue scanning was much better
2chorizon
Posts: 739
Joined: 03 Apr 2019, 20:39
Gender: Male

Re: PDAs with no sound

Post by 2chorizon »

SpacePhoenix wrote:
31 Mar 2024, 12:08
The worse thing about the new update is if you get an invalid barcode, having to drop back to the menu then into scanning mode. The old way where it just beeped, said invalid barcode and you could continue scanning was much better
there is a hack.

top 3 dots top right
click app lock
then click cancel

can continue scanning.
PostManPAC
Posts: 2
Joined: 05 Oct 2023, 04:28
Gender: Male

Re: PDAs with no sound

Post by PostManPAC »

Thanks for the responses guys.

I’ll give it a go when back in today. 👍
qwerty2
Posts: 2050
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: PDAs with no sound

Post by qwerty2 »

None of them worked on mine
Barnacle
Posts: 2809
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: PDAs with no sound

Post by Barnacle »

qwerty2 wrote:
04 Apr 2024, 21:46
None of them worked on mine
If you press the up down button on the right side of the pda, a volume slide control appears down the right of the screen. If you click the symbol at the bottom of the slider, (it’s a sound symbol which may or may not have a strike through as if on mute, can’t remember), that usually makes the sound return.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
LouBarlow
Posts: 4707
Joined: 15 Oct 2007, 18:56

Re: PDAs with no sound

Post by LouBarlow »

Mine seems to work sometimes and not others. It is definitely a software glitch rather than the hardware, as I can scan an item, have no beep, then cancel and rescan and it beeps. It is frustrating as you never know for sure if you are scanning an item.