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"ITEM LEAVING THE UK" No update in 8 days

A forum for our Mail Centre, Processing and Distribution colleagues.
marytakon1988
Posts: 2
Joined: 20 Jul 2023, 20:25
Gender: Female

"ITEM LEAVING THE UK" No update in 8 days

Post by marytakon1988 »

My parcel tracking is LG085724197GB. I need this very important document but it has been stuck in Langley as "Item leaving the UK" for 8 days. I need to know if there is any hope of receiving this item before the month runs out. I am very frustrated and almost in tears. The website says 5-7 working days for delivery. That was why I opted for Royal Mail. :sad:
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12005
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: "ITEM LEAVING THE UK" No update in 8 days

Post by SpacePhoenix »

From: https://www.royalmail.com/international ... t-bulletin
Canada

Incident Issue date – 4th July
Effecting postings from the 15th June
End Date – to be advised

Canada Post have informed us that delays of up to 7 days may be observed at present due to resourcing issues at the office of exchange and customs through their Toronto gateway. Canada Post will update us on this in due course and delays should be anticipated
marytakon1988
Posts: 2
Joined: 20 Jul 2023, 20:25
Gender: Female

Re: "ITEM LEAVING THE UK" No update in 8 days

Post by marytakon1988 »

Okay thank you for getting back to me.