04 Jul 2018, 11:51
What type of receipt should I be asking for when I take a prepaid signed for letter or parcel to a Post Office? The reason I am asking is because recently someone new has taken over the branch that I use and when I have taken a signed for letter or parcel they just scan the barcode and give me a receipt which just shows the barcode only, I said to them that is not the usual receipt I get, they told me this is how they have done it previously and it is called a speed bump receipt?
They had to stick another barcode label over the old one and do me a new receipt which I use to get and which is more detailed.
I went in again the other day and the same happened but with another staff member, this time though I got a speed bump receipt and another receipt showing the building number and postcode. I told them again this is not the receipt I wanted and got told the same line again, this is how they have done it previously. So again they had to stick another barcode label over the old one and do me a new receipt which I use to get and which is more detailed.
Previous owner and staff that run it give me a receipt showing the prepaid amount, service used, weight and barcode.
I hope someone can advise me.
Thanks for taking the time to look at my post.