Just looking for some suggestions on what managers (and Product Champions, FSSs, CAMs, SEMs, etc.) did before the wonderful modern concept of The Conference Call was welcomed into Post office Ltd.
How did he or she spend those 15-60 minutes each night?
What did he or she do for half an hour every Monday morning??
Just how did the business communicate important messages without 500 plus people sticking a phone to their ear for an hour at very inconvenient times???
Perhaps more importantly than any of the above, exactly what did we spend the money on that now goes to BT for providing such a fantastic and vital service? (I hope you picked up the hint of sarcasm in the last sentence!!!)
And does anybody know how much money we actually spend each week on these pointless calls?
I was actually thinking of reporting them as nuisance calls to BT but suspect I may end up in a bit of trouble if I do that; I would certainly achieve martyrdom amongst Crown Office Managers for doing so but a martyr without a job is...well...unemployed.
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What Did We Do Before Conference Calls?
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Running Man
- POST OFFICE
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What Did We Do Before Conference Calls?
"They couldn't see what should have been so obvious".
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PostalOfficer
- POST OFFICE
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Re: What Did We Do Before Conference Calls?
Is it coincidence, but as I read your post an advert came on screen "Wacky's prank calls..."
If only PO marketing was so well targeted!
To answer you original question, before conf. calls I remember that our manager used to stand on the counter to check there was enough staff on, checking we weren't having too long for tea or holding tea breaks if there was a big queue, dealing with awkward customers and generally MANAGING
The best of it was when I ran to the FS babbling that my customer wanted a car quote. "Can't come now, I'm on my conf. call"
All goes to my deep suspicion that the PO is actually in the statistics production business, and is not really interested in generating revenue.
If only PO marketing was so well targeted!
To answer you original question, before conf. calls I remember that our manager used to stand on the counter to check there was enough staff on, checking we weren't having too long for tea or holding tea breaks if there was a big queue, dealing with awkward customers and generally MANAGING
The best of it was when I ran to the FS babbling that my customer wanted a car quote. "Can't come now, I'm on my conf. call"
All goes to my deep suspicion that the PO is actually in the statistics production business, and is not really interested in generating revenue.