RM announces a range of improvements to its int'l service

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Royal Mail is extending its International Tracked & Signed service for businesses and individuals exporting to ten new countries around the world

From 30th March, customers will be able to track the progress of items sent from the UK to 53 countries worldwide and obtain a signature on delivery

The new countries are: Spain, Turkey, Cyprus, Serbia, Latvia, Moldova, United Arab Emirates, Indonesia, Malaysia and Cambodia

Royal Mail is also adding six new destinations to its International Tracked service, allowing customers to track their items from postage through to delivery in 39 countries worldwide

The new destinations are: Italy, Turkey, Slovakia, Slovenia, Israel and South Korea

To make it even easier for customers and businesses to send items abroad, Royal Mail has also launched important enhancements to its Despatch Manager Online system which will improve UK and International shipping and labelling processes

The new enhancements which improve shipping and labelling processes include:

Specific language characters for international shipments labels, e.g. Chinese, Japanese and Cyrillic

Ability to produce customs documentation for non-European shipments including CN22/CN23 declaration labels and commercial invoices

This comes as research from Royal Mail found that two thirds (65 per cent) of UK SME online retailers are aiming to increase international sales in 2015. This is up by 67 per cent on a year ago when just 39 per cent said they were planning to increase overseas sales in 2014

Royal Mail is extending its International Tracked & Signed service for businesses and individuals exporting to 10 new countries around the world. From 30th March, customers will be able to track the progress of items sent from the UK to 53 countries worldwide and obtain a signature on delivery.

The new countries are: Spain, Turkey, Cyprus, Serbia, Latvia, Moldova, United Arab Emirates, Indonesia, Malaysia and Cambodia.

In addition, Royal Mail will also be adding six new destinations to its International Tracked service, allowing customers to track their items from postage through to delivery in 39 countries worldwide. The new destinations are: Italy, Turkey, Slovakia, Slovenia, Israel and South Korea.

Enhancements to Despatch Manager Online

To make it even easier for customers and businesses to send items abroad, Royal Mail has also launched important enhancements to its Despatch Manager Online system which will improve UK and International shipping and labelling processes.

The new enhancements which improve shipping and labelling processes include:

Specific language characters for international shipments labels, e.g. Chinese, Japanese and Cyrillic.

Ability to produce relevant customs documentation for non-European shipments including CN22/CN23 declaration labels and commercial invoices.

This comes as research from Royal Mail found that two thirds (65 per cent) of UK SME online retailers are aiming to increase international sales in 2015, up by two thirds on a year ago when just four in ten (39 per cent) said they were planning to increase overseas sales in 2014.

This is part of Royal Mail Group’s strategy to grow its parcels businesses in the UK and overseas.

Nick Landon, Managing Director, Royal Mail Parcels, said: “I am very pleased to announce that we are extending the reach of some of our premium international services to support UK online retailers selling overseas.

Our research shows that two thirds (65 per cent) of UK SME online retailers are aiming to increase international sales in 2015. Royal Mail is continuing to respond to the needs of our customers and help them as they seek to attract sales from international markets.”