Weekend network access
We’re opening up our network at weekends to process parcels for large customers
From this weekend, our distribution network will open on Saturdays and on Sundays. This enables large customers to post items on a Saturday afternoon and Sunday for delivery on Mondays.
The launch of the scheme demonstrates how we can bring initiatives to the market quickly and the benefits of working together with the union through the Agenda for Growth.
Supporting online retailing in the UK
Our largest Tracked customers:
•Will be able to ship Tracked 24 items until 5pm on a Sunday. This means that those Tracked 24 items will be delivered on Monday rather than Tuesday, meeting the needs of online shoppers at weekends.
•Will be able to ship Tracked 48 items until 11pm on a Sunday. This means that those Tracked 48 items will be delivered on a Tuesday instead of a Wednesday.
Working together
This significant new capability has been delivered to meet increasing customer demand for a seven-day-a-week service, and helps us to continue to compete effectively in the growing e-retail market.
Sue Whalley, chief operations officer, said: ‘It was critical to open up our network for later collection of tracked items and their processing at weekends. We were losing significant volumes of traffic because the latest collection time was around Saturday lunchtime.
‘It’s one of the first examples of new initiatives agreed through the Agenda for Growth. It shows that when we agree that something makes sense for the business from a commercial perspective, we can engage with the union and work together collaboratively in order to put a solution in place.’
- if we had to do that with the volume we have!