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Major milestone reached in machinery modernisation programme


Our final intelligent letter sorting machine (iLSM) has been installed at South Midlands mail centre.


The 66th iLSM marks the end of a £127m project that has seen all the machinery delivered and fitted without incident.


Julie Barrett, iLSM-trained postwoman, believes the new machine will be crucial to the centre’s
ongoing ability to handle high volumes of mail.


‘We are currently dealing with a lot of diversions from elsewhere and having the iLSMs really helps,’ she says.


'Brilliant equipment'


‘It’s great to work in an environment where we’re getting this kind of brilliant equipment to use.’


Anna Sargent, mail centre manager, says: ‘The machine arriving was an integral part of the centre’s development and all six of our iLSMs are critical parts of the ongoing transformation process here.


‘From day one this site has been all about integration with technology, and these machines give us a higher capability to process mail while using less machinery.’


‘The final iLSM being installed at South Midlands is a neat bookend to mark the end of the project; the site is home to the first fully operational iLSM, and the last one,’ says iLSM project manager Richard Stratford.

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