ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Customer's cash restored

Latest Royal Mail and CWU news.This is an open forum.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Customer's cash restored

Post by TrueBlueTerrier »

https://www.myroyalmail.com/mrm/appnews ... aspx?i=791" onclick="window.open(this.href);return false;

A grateful customer has thanked our team at Leeds mail centre for its 'amazing honesty and assistance’ in tracking down an envelope full of cash.

Westmoreland Cars in Leeds accidentally posted the envelope and called to try to retrieve it.

Andy North in Revenue Protection at Leeds mail centre, pictured, took the call from the distraught customer.

He says: ‘They had accidentally posted an envelope containing a considerable amount of cash into a postbox in the Leeds area, in an envelope with no address or postage on it. The only thing written on the sealed envelope was “Steve”.’

Amazing honesty
The customer had contacted the local delivery office, which passed them on.

Andy says: ‘I assured them we would do our very best to intercept the envelope but there were no guarantees given the volume of mail.

‘I asked the shift manager to contact me if the envelope was found and towards the end of the shift Bob Hartley from the team that deals with undeliverable mail called.

‘The envelope had been pulled out from the processing pipeline.’

Having checked the contents, the envelope was placed in a safe for return the next day and Andy sent a text to the customer to put his mind at rest.

‘He immediately came back to me and thanked everyone concerned for their “Amazing honesty and assistance”,’ adds Andy.

‘It is always satisfying when something like this goes to plan and must send out a very positive message to the public at large that Royal Mail is still very much a trustworthy institution even at times of change and austerity.

‘It certainly adds a new dimension to the term Revenue Protection.’
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
1969tonka
PARCELFORCE
Posts: 98
Joined: 10 Aug 2010, 17:09
Gender: Male

Re: Customer's cash restored

Post by 1969tonka »

bet the bloody Daily Mail journo's wont print this story ! :evil/mad
glenfiddich
Posts: 1012
Joined: 03 Oct 2007, 13:15

Re: Customer's cash restored

Post by glenfiddich »

1969tonka wrote:bet the bloody Daily Mail journo's wont print this story ! :evil/mad
i bet if they do the money does'nt turn up :silenced
NWpostie
Posts: 3612
Joined: 04 Aug 2007, 17:32
Gender: Male
Location: Sector 001 Borg Collective, 6 o f 9

Re: Customer's cash restored

Post by NWpostie »

Is there a reward or just warm words ? :hmmmm
Six of Nine loves Seven of Nine, together in Electric Dreams.
BELIAL
Posts: 6758
Joined: 15 Jun 2007, 17:33
Gender: Female
Location: Nowhere

Re: Customer's cash restored

Post by BELIAL »

He's lucky it didn't go through Gatwick ,you wouldn't believe the the number of cards that come through 'slashed'. well you might,but I can't
Bye