Royal Mail announces changes to deliveries in Horley

[TrueBlueTerrier]

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Royal Mail has announced it is to make changes to the way it delivers post in Horley over the next few weeks.

Postmen and women will use new delivery methods and adopt revised delivery routes as the changes are introduced on a phased basis.

The changes, being brought in over the next six weeks, will mean later or earlier delivery times for some.

Royal Mail said the changes are being made as part of efforts to modernise the way it operates, to maintain its services and to keep its prices amongst the lowest in Europe.

A spokesman said: “The way in which we communicate with each other has changed dramatically. “Unfortunately, fewer letters are now posted every day and Royal Mail needs to organise its delivery routes to be as efficient as possible.”

He said: “We also deliver more larger items, and so we are investing in new equipment to carry these items to customers even more securely.

“The new equipment also reduces the risk of injury to our postmen and women from carrying heavier mail bags.”

In Horley, the changes will mean Royal Mail will continue to deliver in the morning and for a longer period during the day, with many customers continuing to get their mail by lunchtime.

But the time customers receive mail will depend on where they live on the new delivery route.

This may be later or possibly earlier than current delivery times.

And when mail volumes vary, Royal Mail said it may need to adjust delivery arrangements and times.

The spokesman said local elected representatives and business groups are being advised of the changes.

He said: “These changes will require a period of adjustment for staff.

“However, Royal Mail will be doing everything possible to maintain a high level of service and thanks customers for their understanding.”

Royal Mail’s collections and delivery sector manager, Mark Blythman, said: “We are proud of the high regard in which our postmen and women are held in Horley.

“The changes to delivery routes will mean that a member of our local and experienced team will still be delivering to our customers in Horley.”

He said: “The local delivery team and I are fully committed to providing a high quality of service that is as reliable and friendly as customers have come to expect from Royal Mail in Horley over many years.”

Customers with queries are advised to call the Royal Mail Customer Services Team on 0845 601 1399.

Deaf and hard of hearing customers can use Royal Mail's Textphone: 0845 600 0606.

For more information about how Royal Mail is changing visit its website:

[pants123]

well, welcome to hell folks, we have had our changes well before xmas and it's still not working now, the overtime bill is through the roof,,, people are working over because managemet are bulling them in to it.. we are all so tired every day.. being forced into it.. its costing ROYAL MAIL thousand of pounds extra just to run our office,,, god only knows how much it will cost ROYAL MAIL NATIONALLY,,, going to be millions of extra money,,,, to me it's unsustainable,, i'm just wondering when the money is going to run dry.. it must be soon..................................

[Cut Off King]

The changes, being brought in over the next six weeks, will mean later or earlier delivery times for some.

TRANSLATION : " s**t service for everyone, wait until we're privatised ; then you can have s**t deliverys and a reduced service, oh and by the way the stamp price's will be doubled too"