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Shoppers are still waiting to pick up their Christmas presents because of huge queues at post offices.
Customers waiting to collect parcels have seen snaking queues outside the North Road sorting office in Brighton.
The line of people stretching as far as Queen’s Road became a regular sight in the week leading up to Christmas.
However customers have complained that the endless wait still is not over.
Royal Mail has now decided to call in extra staff to deal with the issue.
Peter Wilkinson, of Brighton, said: “I have spent hours waiting at the post office in North Road to get parcels.
“I can’t understand why they still have such a long queue. If they had some staff on it would go much faster.
“I feel sorry for the staff who are there because they are getting a mouthful from every customer.
“The queue is long now every day due to the backlog of Amazon parcels.”
A Royal Mail spokeswoman said: “There is no backlog of parcels - the only issue is the queuing.
“We are taking more staff on. We are aware there has been a problem with queuing and are trying to deal with it as quickly as possible.”
Are you still waiting to collect a Christmas present? Tell us your stories by calling the newsdesk on 01273 544519, emailing news@theargus.co.uk or commenting below.
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Brighton shoppers still waiting for Christmas presents
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TrueBlueTerrier
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Brighton shoppers still waiting for Christmas presents
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DGP1
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Re: Brighton shoppers still waiting for Christmas presents
No backlog in my office either......................except the 15/20 yorks of packets sittingA Royal Mail spokeswoman said: “There is no backlog of parcels - the only issue is the queuing
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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POSTMAN
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Re: Brighton shoppers still waiting for Christmas presents
Don't you mean...DGP1 wrote:No backlog in my office either......................except the 15/20 yorks of packets sittingA Royal Mail spokeswoman said: “There is no backlog of parcels - the only issue is the queuing
No backlog in my office either......................except the 15/20 yorks of packets queuing
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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DGP1
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Re: Brighton shoppers still waiting for Christmas presents
POSTMAN wrote:Don't you mean...DGP1 wrote:No backlog in my office either......................except the 15/20 yorks of packets sittingA Royal Mail spokeswoman said: “There is no backlog of parcels - the only issue is the queuing
No backlog in my office either......................except the 15/20 yorks of packets queuing
I'm preparing myself for the zombie invasion, rule number 1 - Cardio