Management to blame for Dundee mail chaos

[TrueBlueTerrier]

January 4: Management to blame for Dundee mail chaos

This morning our correspondents discuss Dundee's mail chaos, Perth's Connect2 bridge, icy pavements and car parks, moving British troops from Germany to the UK, and the policing of aggressive protests.

* Published in the Courier : 04.01.11
* Published online : 04.01.11 @ 09.02am

Bookmark and Share
Send link
Article search

Management to blame for Dundee mail chaos

Sir, — I received a Christmas card last week from an aunt in Edzell, clearly date stamped Cardiff - 18.11.10. One cannot help but wonder why it was ever in Cardiff and why it took all that time to travel 40 miles.

Another scenario that has focused my mind was that four parcels were sent on December 7 from Guernsey, one to me at a cost of £6.21. I have no idea of the cost of the others, but think it fair to assume they were at least the same, if not more.

One parcel was delivered in Broughty Ferry within a few days, despite the delivery problems at Dundee East, another was delivered in Tayport on December 18 and the other two — one in Tayport, one in Wormit — were delivered on December 21. Where were they separated and why?

Regarding the problems at Dundee East, if you ignore the weather, it is obvious that there is a breakdown between management and posties because of the new delivery system, which suggests that management must listen to their staff, understand the problems and take action to sort out the backlog.

Royal Mail management must face up the realities of delivering mail and ensure their posties are included in discussions about new delivery arrangements, as it is they who know best about what is, and is not, sensible on each delivery route.

http://www.thecourier.co.uk/Opinion/Rea ... chaos.html" onclick="window.open(this.href);return false;

[clashcityrocker]

Now we have to start educating the general public about the role of RM "planners".
At least they seem to understand it ain't our fault when everything goes tits up.

[dvbuk55]

TBH the guy should consider himself lucky, we still have yorks of christmas mail...............I pulled a card at random out of a tray today.........it was dated the 17th and it hasn't been sorted yet!

[DGP1]

TBH the guy should consider himself lucky, we still have yorks of christmas mail...............I pulled a card at random out of a tray today.........it was dated the 17th and it hasn't been sorted yet!

I delivered one today that was dated 12th

[NWpostie]

Its embarassing isn't it, this will only kill the business as nobody will have any confidence in RM, even I am hesitating to send anything by post now.


I am still waiting for a Christmas card that was posted on the 3rd December.

[belle smith]

Had a woman ask today about her car tax disc, didn't have it.
Last week a guy who runs his buisness from home looking for checks that had been posted to him, again didn't have them.