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A MAN from West Molesey who received no post for a week claims a member of staff confided that the sorting office didn't employ enough workers to deliver all the mail.
Anand Moodley, 66, of Molesham Way, went to the Walton sorting office after important documents he had been expecting failed to arrive.
He said: "Staff checked and found they had six or seven letters waiting for me.
"I asked why I had not received them and the person whispered to me that they had not had the staff to deliver them.
"I told them that wasn't good enough. I am moving home and was expecting important documents."
A Royal Mail spokesman blamed delays and non-deliveries on staff illnesses.
He said: "We would like to apologise to anyone in Walton who has experienced disruption to their mail service in the last few days. This is as a result of an unexpected number of people being off due to illness.
"We expect the matter to be resolved by next week. In the meantime we are doing all we can to get the mail out on time."
A former postal worker, who worked in Elmbridge and who wants to remain anonymous, believes staff shortages are an every-day reality for Royal Mail.
"They are only recruiting part-time staff and have to get people from other offices to come in.
"We won't have a Royal Mail in 12 to 18 months time."
If you have had similar problems with your post, contact the Surrey on 01932 561111.
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Your post it's all here - but we're just too ill to deliver
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TrueBlueTerrier
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Your post it's all here - but we're just too ill to deliver
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Broxi51
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Re: Your post it's all here - but we're just too ill to deli
Will see more and more of this in the next few years if cable gets his way
And they call this improvement to the service
And they call this improvement to the service
The time has come to stop turning the other cheek, time to stop shaking our heads in bitter dismay, time to stop mumbling our angry words.
The time has come for union.
The time has come for union.