Crisis in morale for Royal Mail as it tries to avoid strike.

NEWS · Post by **NEWS** » 18 Jun 2007, 16:12

TIMES ONLINE

Royal Mail faces a crisis in staff morale amid last-ditch attempts to avert the first national postal strike in 11 years, leaked internal documents have revealed.

The organisationâ€™s monthly barometer of staff satisfaction levels found that just 29 per cent of staff believe that they are valued by management. About 21 per cent of Royal Mail workers say that they have witnessed bullying and harrassment.

The dissatisfaction comes amid the threat of a national postal strike over job cuts and pay. The Communication Workers Union will set dates for the strike this week unless Royal Mail raises its pay offer of 2.5 per cent.

This weekend Adam Crozier, Royal Mailâ€™s chief executive, wrote to the union offering talks at the conciliation service Acas. However, Royal Mail is making clear that it will not raise its offer but only explain further the current offer to the union at Acas.

The internal staff morale survey is a blow for Royal Mailâ€™s senior management, which has tried to make the organisation a more attractive place to work.

The CWUâ€™s postal executive is due to meet on Thursday to set strike dates unless an agreement is reached at Acas. However, a spokesman for Royal Mail said: â€œRoyal Mail is contacting Acas not to make any concessions in our position but to try to explain to the union once again the very serious challenges the business now faces in an open, competitive market and the huge damage a strike would do to all of our people and to our customers.â€

robmacca · Post by **robmacca** » 18 Jun 2007, 17:13

It's no wonder morale is so low - we've been pushed and shoved by senior management via letters, WTL videos and noticeboard propaganda.

nelson · Post by **nelson** » 18 Jun 2007, 17:32

When you go to ACAS I was under the impression that it was ALL cards on the table, lets talk, with ACAS mediators. Now RM is not serious or bluffing it does not want to go to ACAS, but will do under duress. It is hellbent on a strike, which will do no side any good, so their game plan is???? Could not the press highlight the fact that management are gunning for this fight and not the workers. :lfo

ROCKY · Post by **ROCKY** » 18 Jun 2007, 18:53

low morale, wonder how much it cost us for them to work that one out

IWW Fellow Worker · Post by **IWW Fellow Worker** » 18 Jun 2007, 19:02

"Royal Mail absolutely values its people" Just as the ancient Egyptians valued the Children of Israel or an Alabama cotton grower valued Africans or a Victorian mill owner valued his mill hands.
Managers! What a shower, eh?

Post by **TrueBlueTerrier** » 18 Jun 2007, 19:16

Give them their due they do value us. About 1/2 our true worth.

(Sarcasm Alert)

pillar box · Post by **pillar box** » 18 Jun 2007, 19:32

The Managers should try treating posties as human beings show use repect this is our Business as much as theirs.

The Rot set in at the top when senior managers refused to listen to line managers who in turn don't listen to the staff.

No wonder Morale is low (same in most if not all public services)

Raven · Post by **Raven** » 19 Jun 2007, 11:14

of cos they want a strike , then they will say that royal mail is unworkable and privatise it . now go on ,, tell me that both of them wont get a huge pay off , and have shares already in our rivals , so strike or no strike , it's win win for those 2 t***s

lovenotmoney · Post by **lovenotmoney** » 19 Jun 2007, 13:46

I think they value us 40% less than they used to.

Royal Mail - A great place to work

larsson1971 · Post by **larsson1971** » 19 Jun 2007, 14:38

Been in the job 18 years now seen all the changes , peed off now just give us all our VR money.

We had a video today in work but the sound was so bad we could not watch it , it was Crozey talking about something .

RM using cheap videos .

somerset · Post by **somerset** » 19 Jun 2007, 15:36

:cfo You didn,t miss much mate. But just picture it like this Crozzy sat there chatting with a big cheque made out to him.

Like on who wants to be a millionare for Â£370,000

Ask yourself how did he manage to get such a bonus? Yeah right us daft sods delivering the targets for him

Durden · Post by **Durden** » 20 Jun 2007, 16:04

I work in Rossendale.

We have been the #1 performing office for our size for something like 9 months straight. RM just hit us for another 5% in savings & now it's all fallen apart. Our manager has had to do a delivery every day for the last two weeks.

Leighton takes & takes & now a very successful office has gone to s**t. There is zero chance of us making target to get the promised Â£400 through no fault of our own. We're thousands of pounds over budget because RM has changed the goal posts,yet according to the managers pence per mile spreadsheet we are the most efficient office in the area.

Talk about being punished for being successful. I hope we lose every contract so that the government can see what a cock up they've made of a great service.

nelson · Post by **nelson** » 20 Jun 2007, 16:40

Talk about being punished for being successful. I hope we lose every contract so that the government can see what a cock up they've made of a great service.

Although I agree with the sentiment the pain would be to much. Our office sounds the same as yours AND we still have blokes running round, making excuses for the potty management, and doing all the overtime, saying ,I knew we would not get extra money so I have taken on an afternoon SA. Can they not see that soon this will also be gone

Big Daz · Post by **Big Daz** » 20 Jun 2007, 17:04

larsson1971 wrote:Been in the job 18 years now seen all the changes , peed off now just give us all our VR money.

We had a video today in work but the sound was so bad we could not watch it , it was Crozey talking about something .

RM using cheap videos .

There is a offical crozier video on the site to download and watch its the one were he gives out diffeent figures from leighton on work lost to DSA

L Tommo · Post by **L Tommo** » 20 Jun 2007, 22:29

Durden wrote:I work in Rossendale.

We have been the #1 performing office for our size for something like 9 months straight. RM just hit us for another 5% in savings & now it's all fallen apart. Our manager has had to do a delivery every day for the last two weeks.

Leighton takes & takes & now a very successful office has gone to s**t. There is zero chance of us making target to get the promised Â£400 through no fault of our own. We're thousands of pounds over budget because RM has changed the goal posts,yet according to the managers pence per mile spreadsheet we are the most efficient office in the area.

Talk about being punished for being successful. I hope we lose every contract so that the government can see what a cock up they've made of a great service.

It started with the WAYFORWARD.. (CLASSICLY NAMED) Now when you reach a goal its never enough, bonuses are ever un reachable and next year as you said 5% more to get or GUESS WOT??? YEH... NO BONUS!!! Genius ahhhh!!!??? Well i remember Big AL saying he wanted A bonus system that was reachable... And fair.... Well your out both times there then AL son... As a cull of staff is not the way to reach goals all it does is rip the heart right out of the business and the engine of it.. The workers.. Not the screws or office bods The true workers on deliverys and loading bays and on sorting frames for 8 hours... So dont tell us you want to make it FAIR COZ U DONT U SCUMMY SLIMEY TURD!!!! :lfo :cfo for good!!!

OUT

T

ROYALMAILCHAT

Crisis in morale for Royal Mail as it tries to avoid strike.

Crisis in morale for Royal Mail as it tries to avoid strike.

no loose for anal and adamn

ind action

Re: ind action

Thats the way forward 4 ya...