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Around 40 postal workers from Cardiff's main sorting office have walked out in a dispute over new equipment.
The Communication Workers' Union (CWU) said the row at the Penarth Road depot concerned health and safety issues.
A Royal Mail spokesman said Thursday's dispute was over new sorting practices in the processing centre.
"Deliveries were carried out this morning and we are anticipating that mail collections will be carried out as normal this evening," he said.
Paul Kelly, director of Royal Mail Collections and Delivery, Wales, said the walk-out in the afternoon was unofficial.
"Senior Royal Mail officials are working hard to resolve the dispute and get people back to work," he said.
"We would like to assure customers that we are doing everything we can to minimise disruption to the service and we apologise for any inconvenience caused."
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Postal workers walk out at depot
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Postal workers walk out at depot
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