disheartened wrote:I've got nothing BUT praise for my collegues at Watford on the delivery section,they have had some right sh1te slung their way over the past 7/8 weeks.As i have said before the backlog is embarassing,the guys in the callers office are getting their ears bent all day long by members of the public,the office is swamped with casuals and managers from other office's and they are still struggling to clear the backlog,packets are going to Berkhamstead to be sorted and delivred by casuals/managers.The phone on the delivery section has been removed.The RM have also needed to hire mini-buses and vans to ferry casuals around who are doing deliveries and also for the packets that are being done at Berkhamstead.
Since the delivery staff decided to do the job properly....ie use the vans,the management have told them cars are definetly banned now,the conduct code will be used if anyone is seen to use their private cars.Two high ranking managers have bent over backwards to provoke a walkout from the staff at Watford,but the lads have not taken the bait YET.
The office is flooded with casuals,mostly Polish anad Russians,they are doing outward sorting on the processing as well as deliveries,apparently they are mostly students,so in theory they should be back at College/Uni next week,dont know what the RM will do then.
This action at Watford has caused havoc,i know another couple of offices WERE doing it,but i think most have gone back to working practices as per pre IA days.....Is there any other office working along the same lines as Watford.
Ours isn't but I wish it was.