INVERCLYDE'S MSP has voiced concern about Royal Mail's ability to deliver its services in the area - and emphasised the importance of preparation for the busy Christmas season.
Nationalist Stuart McMillan says he is in ongoing dialogue with both the Greenock sorting office and senior Royal Mail representatives, but remains worried about service delivery in the area.
His comments come as the Scottish Government confirmed that both the Minister for Business and Fair Work and the Minister for Public Finance have written to Royal Mail.
At a recent session in Holyrood, the SNP politician asked the Scottish Government's Minister for Public Finance Hannah Mary Goodlad what dialogue she has had with the UK Government about Royal Mail's preparations for the festive season.
Hundreds of locals experienced problems with their post in the run-up to Christmas last year, with some going weeks without receiving any mail.
Royal Mail blamed last year's delays on an 'unexpected' increase in demand for its parcel service.
Speaking in parliament, Mr McMillan highlighted additional pressures on the service, particularly during the festive season.
He said: "The demand that is placed on Royal Mail to deliver packages on behalf of other delivery companies for the final mile, which consumers do not always see or know about, places a strain on Royal Mail services, especially in the lead-up to Christmas."
He asked whether the UK Government, which he said retains a 'golden share' in Royal Mail, should take action to increase the workforce ahead of the busiest time of the year.
Ms Goodlad acknowledged the concerns and said Minister for Business and Fair Work Tom Arthur had written to Royal Mail about the importance of fulfilling its obligations.
She added that she had also written to Royal Mail, but was yet to reply.
In response, Mr McMillan said: "Some might suggest that the reply to the minister has been lost in the post."