Issues at the Huntingdon and Orton Southgate delivery offices are causing delays
Peterborough residents have voiced concerns surrounding disrupted Royal Mail deliveries due to problems at the Orton Southgate and Huntingdon delivery offices.
Over recent weeks, Royal Mail’s daily round-up of operations has consistently warned of delays for residents in PE26-PE29 as a result of issues at the Huntingdon Delivery Office.
The PE26 postcode is the closest area to Peterborough, covering the town of Ramsey and villages such as Upwood and Bury.
Yesterday (Tuesday, August 18), Royal Mail informed residents in postcodes PE2, PE7, PE8 and PE9 that they too should expect delivery delays due to operational struggles at the Orton Southgate Delivery Office.
The PE2 postcode covers thousands of addresses south of the River Nene, while PE7 relates to areas such as Whittlesey and Yaxley.
Those with a PE8 postcode live west of the city in North Northamptonshire, with the PE9 postcode covering Stamford and the surrounding areas.
The Peterborough Telegraph has heard from dozens of residents - particularly those in the PE2 postcode - who have experienced delivery delays for over a month.
“As I’m having loads of appointments at present I have to get phone messages to inform me.”
Another reader who lives within the PE2 8NS postcode said that usually get “one delivery a week maximum”.
A Royal Mail spokesperson told the Peterborough Telegraph: “We take the delivery of mail very seriously and know how important it is that customers receive their post on time. “At times, short-term local issues can affect deliveries in some areas. When this happens, we proactively list affected areas on our service update page so customers know where there may be disruption. “The postcodes listed cover the areas served by the delivery office and do not mean that every address within them is affected.
"Our posties are still out delivering every day, but some individual routes may experience small delays.
"Where that happens, any mail not delivered that day is prioritised for the next working day.”