Shoezone expands customer collection and returns options through new partnership with Royal Mail

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https://retailtimes.co.uk/shoezone-expa ... oyal-mail/

Footwear retailer, shoezone, has partnered with Royal Mail to expand its network of collection and return locations for online customers across the UK.

The partnership introduces thousands of new Royal Mail return points, giving customers greater flexibility and choice when returning their online purchases.

New collection points and returns hubs include more than 24,000 locations where customers can drop off and collect parcels:

2,200 lockers

Almost 8,000 Royal Mail Shop outlets

11,500 Post Office branches

1,200 Royal Mail Customer Service Points

1,400 parcel postboxes.

Customers can also drop off parcels in 3,500 solar-powered ‘postboxes of the future’, which feature a larger postbox slot suitable for parcels up to the size of a shoebox.

The addition of these locations forms part of shoezone’s ongoing investment in improving convenience and accessibility for online shoppers.

It follows shoezone’s implementation of free next day delivery with no minimum spend, seven days a week, across their online shop.

Gary Baines, Head of Digital at shoezone, said:

“More delivery options mean more flexibility and convenience for customers — from collecting an order on the go, to returning it when it suits them.”

Further information about Royal Mail’s delivery and returns services can be found at royalmail.com/deliverreturns.