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Callers Office PHG Leaving

14 Mar 2020, 11:39

Our callers office PHG has said that he's leaving on short notice. We have two guys who cover it, and they're arguing over who gets the job until it's advertised.

Which agreement do I look at to get this resolved?

Callers Office PHG Leaving

14 Mar 2020, 16:02

Marston wrote:Our callers office PHG has said that he's leaving on short notice. We have two guys who cover it, and they're arguing over who gets the job until it's advertised.

Which agreement do I look at to get this resolved?

I'd doubt there is one,best way would be to get it advertised asap,you could always quote seniority but the most senior one will be who gets it anyway.

Callers Office PHG Leaving

14 Mar 2020, 16:15

needs to be advertised, however most PHG jobs are classed as specialist duties, will go to interview, seniority as far as I know doesn't apply, so its usually the one with the brown nose that gets it

Callers Office PHG Leaving

14 Mar 2020, 16:25

Marston wrote: PHG


Anyone?

Callers Office PHG Leaving

14 Mar 2020, 17:44

Marston wrote:Our callers office PHG has said that he's leaving on short notice. We have two guys who cover it, and they're arguing over who gets the job until it's advertised.

Which agreement do I look at to get this resolved?



There is no such thing as a "PHG" post now as the grade was disbanded in the way forward agreement.
The section you are asking is referred to in the selection by skills section in this agreement and if the candidates both pass the interview, and have the relevant skills, it is then decided on seniority.

The section of this agreement is copied below.


SELECTION BY SKILLS

15.1 All frontline jobs performed by the new multi-skilled single operational grade will have the same core capabilities. However, it is recognised that there are come jobs that require more specialised skills. An objective selection process will be introduced for these jobs.

15.2 These jobs will be filled by the most senior person who has achieved the right standard for the job during the selection process. Sick attendance and conduct record will only be taken into account where these are relevant to the work. Where training is required by the most senior suitable person, this will be given prior to appointment.

15.3 Resourcing procedures will be based on the Resourcing Area. This will in all cases be the Royal Mail administrative area (i.e. the areas managed by Area Managers, subject to review in the light of any organisational changes). Jobs filled internally will be available to employees currently working in any office within the Area concerned.

15.4 Vacancies for specialist jobs will be advertised throughout the resourcing area. Applications should be made in writing to the Resourcing Unit.

15.5 Employees who wish to be considered for specialist jobs in general should register their interest via the Resourcing Unit or include it in their own Development Plan, a copy of which will be held by the Resourcing Unit (see section 19). This information will be used for training planning. Where a vacancy arises, equal consideration will be given to individuals who have registered their interest through Development Plan or through the Resourcing Unit in writing at the time when the vacancy is advertised. The objective is to allow and maintain openness and fairness in relation to resourcing specialist posts.

15.6 The specific jobs that require specialist skills and which will be subject to selection are:

Resourcing Unit (Bookroom);
DOM Support;
Traffic Office;
Enquiry/Callers’ Office;
Major Customer Collection drivers
(to be jointly defined at National level):
Benefits Agency/Customer Mailroom;
Travelling Post Office;
Leadership roles (formerly PHG ‘A’);
Heavy Goods Vehicle Driving (HGV);
Postbus (PSV);
VCS/MAA;
IMP/MTT;
Advanced TPM;
Non-school training

15.7 All specialist jobs will have consistent job descriptions, which will identify the specialist capabilities and which will be standard throughout Royal Mail.

15.8 Employees who are regarded as suitable should be dedicated to these duties for a minimum of 12 months. If after 12 months the employee wishes to change jobs, they must give adequate notice to enable a suitable trained replacement to be found before release can be allowed. The replacement must be available to take up post no later than six months after notice has been given.

The process for resourcing specialist posts will be one of four options, in the following order, unless agreed locally to change this order:

• Deployment of existing surplus employees with the appropriate skills;
• Internal advertisement of the job within the resourcing area itself;
• The acceptance of an existing employee with the appropriate skills from another resourcing area who has previously had his/her name placed on the transfer list for that resourcing area;
• External advertisement.

15.9 This decision will be taken locally, but normally jobs will be filled by internal advertisement, by a surplus employee or a transferee before there is recourse to external advertisement.



15.10 Where a post is advertised internally then it will be advertised to all employees in that resourcing area, full- and part-time. Candidates will undergo an objective selection procedure, designed to assess individual competences against the skills required for a particular job. Where more than one candidate possesses the required capabilities, selection will then be on the basis of seniority.

15.11 The resultant vacancy, be it full- or part-time, will be filled as specified in section 14, unless it too is for a specialist post, in which case the provisions of this section will apply.


I hope this helps

Callers Office PHG Leaving

14 Mar 2020, 20:08

apple wrote:needs to be advertised, however most PHG jobs are classed as specialist duties, will go to interview, seniority as far as I know doesn't apply, so its usually the one with the brown nose that gets it

No such name anymore ie phg.

Callers Office PHG Leaving

15 Mar 2020, 11:49

twoloops wrote:
Marston wrote: PHG


Anyone?

It stands for Postman Higher Grade and is an old job classification that is no longer used. The job and it's requisite tasks still exist though and need to be completed. You need a suitable person for the job who can do work on the computer and that can be civil with customers. It probably could be applied for with seniority taken into account but there are generally other reasons for someone taking on that post such as age or physical ability to be an OPG.

Callers Office PHG Leaving

15 Mar 2020, 18:23

PHG disappeared about 15 years ago

Callers Office PHG Leaving

15 Mar 2020, 19:30

Celgar wrote:
twoloops wrote:
Marston wrote: PHG


Anyone?

It stands for Postman Higher Grade and is an old job classification that is no longer used. The job and it's requisite tasks still exist though and need to be completed. You need a suitable person for the job who can do work on the computer and that can be civil with customers. It probably could be applied for with seniority taken into account but there are generally other reasons for someone taking on that post such as age or physical ability to be an OPG.

I believe that in some DOs the person on the callers office duty also deals with their SD locker and booking 739'd items in

Callers Office PHG Leaving

15 Mar 2020, 20:12

SpacePhoenix wrote:
Celgar wrote:
twoloops wrote:
Marston wrote: PHG


Anyone?

It stands for Postman Higher Grade and is an old job classification that is no longer used. The job and it's requisite tasks still exist though and need to be completed. You need a suitable person for the job who can do work on the computer and that can be civil with customers. It probably could be applied for with seniority taken into account but there are generally other reasons for someone taking on that post such as age or physical ability to be an OPG.

I believe that in some DOs the person on the callers office duty also deals with their SD locker and booking 739'd items in

And cut offs
LAT's
Lock up

Callers Office PHG Leaving

15 Mar 2020, 21:11

Thanks for the help, colleagues. I know about the selection process, but I was more concerned about what to do in the meantime.

Yeah, I'll admit that PHG is an outdated term. It's still informally in use in our office though.

I'll just let them fight it out until it's filled. Maybe ask them to do it week on/week off or something.

Callers Office PHG Leaving

15 Mar 2020, 21:16

Marston wrote:Thanks for the help, colleagues. I know about the selection process, but I was more concerned about what to do in the meantime.

Yeah, I'll admit that PHG is an outdated term. It's still informally in use in our office though.

I'll just let them fight it out until it's filled. Maybe ask them to do it week on/week off or something.

Don't go sick as that is bought into the process.

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